Transitional Case Manager - Resident Support & Advocacy

ADP, Inc.; New York (NY); On-site; USD 55,000 - 56,000; Full time

Job summary

ADP, Inc. is seeking a Case Manager (Transitional) in The Bronx, NY to perform initial and ongoing assessments, develop individualized service plans, and provide supportive services for residents. The role requires strong case management, advocacy, and coordination with a service team.

The position handles a diverse caseload, ensures timely documentation, and adheres to HASA/HOGAR guidelines while promoting residents' goals and independence.

Qualifications

• Bachelors Degree in a human service field.
• At least one year experience as entitlement specialist/case manager.

Responsibilities

• Participate in intake for admission to the residence program.
• Conduct assessments to determine resident functioning, needs, and strengths.
• Develop and review individualized service plans with residents.
• Provide skills training aligned with residents' goals.
• Record progress within 24 hours of service provision and related contacts.
• Maintain confidential resident records per HASA/HOGAR requirements.
• Refer residents to local service providers and coordinate with others.
• Respond to resident crises and emergencies as needed.
• Encourage participation in activities and maintain positive relationships.
• Attend conferences, meetings, and trainings.

Skills

Assessment

Case management

Advocacy

Interviews

Record keeping

Crisis management

Education

Bachelor's degree in human services

Job description

ADP, Inc. is seeking a Case Manager (Transitional) in The Bronx, NY to perform initial and ongoing assessments, develop individualized service plans, and provide supportive services for residents. The role requires strong case management, advocacy, and coordination with a service team.

The position handles a diverse caseload, ensures timely documentation, and adheres to HASA/HOGAR guidelines while promoting residents' goals and independence.