Transit Solutions Engineer — Remote Demos & Growth

StartX

Ontario (CA)

On-site

USD 120,000 - 155,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Equity compensation

Medical, Dental and Vision

Retirement with Employer Match

FSA

Home office setup reimbursement

Cell/internet reimbursement

Be Well stipend

Flexible PTO

Flexible work environment

Holidays and parental leave

Job summary

Swiftly is seeking a Solutions Engineer to join a distributed sales team across North America. You will lead product demos for transit agencies and partners, shaping agency strategy and delivering compelling pitches to demonstrate Swiftly's value.

You will drive revenue growth through client relationships, run multi-day onsite workshops, and lead pilot programs to quantify savings and ROI. You'll translate complex engineering concepts for technical and non-technical audiences, build trusted

Qualifications

3 or more years of experience working at or with a transit agency, and a genuine love of transit.
Understanding of transit passenger information, planning, operations, and data standards.
Strong analytical skills and a love of data.
A strategic mindset with a passion for solving problems and partnering with transit agencies on their challenges.
Strong, proactive communication skills, energized by spending the day speaking with and listening to prospective customers.
Creativity in finding new ways to help prospective customers see the value in Swiftly.
Strong organizational skills, with the ability to manage communications across multiple departments at multiple agencies simultaneously.
A tireless, ownership-driven approach; when an issue arises, you own it until resolution.
Comfort with ambiguity and the ability to work autonomously to creatively solve problems.
Ability to travel on average once a month to meet agencies and attend conferences around North America.

Responsibilities

Lead the product demonstration portion of Swiftly demos for transit agencies, transit operators, consultancies, and potential partners.
Partner with the relevant Account Executive or Account Manager to develop and drive a particular agency's strategy, angle, and pitch to best demonstrate Swiftly's value and overcome blockers.
Drive revenue growth by developing and maintaining client relationships, identifying new business opportunities, building strong business cases, and providing technical expertise to support the sales process.
Organize and run 2 to 3-day onsite workshops, training agency staff and helping them see Swiftly's value for mid-sized and large agencies.
Run pilot periods, including limited-time free agency access to Swiftly, with the goal of deriving quantitative savings and results to inform a strong business case for mid-sized and large agencies.
Quickly understand complex engineering concepts and effectively communicate them to technical and non-technical audiences.
Build and maintain productive, high-trust relationships with agency staff and internal teams, providing technical expertise and support throughout the sales cycle.
Develop new tools and processes to assist with proving the value of Swiftly.
Serve as a technical resource and domain expert for internal teams.
Provide accurate, relevant first-line technical responses during all phases of the sales cycle.
Share learnings and best practices with the SE team and beyond, identifying pain points and potential improvements for the function.
Represent Swiftly at conferences and events.