TRANSIT SHIFT SUPERVISOR

Park City Municipal Corporation; United States; On-site; USD 5,232,000 - 6,410,000; Full time

Job summary

Park City Transit seeks a Transit Shift Supervisor to oversee a team of Transit Operators and Dispatchers, assisting the Transit Manager with projects for safe and efficient operation of the Transit System.

Responsibilities include directing staff performance, ensuring policy compliance, coordinating special services, and preparing run bids and incident reports, with a focus on safety and customer service.

Qualifications

• Ability to obtain City National Incident Management System Certification.
• High School Diploma or equivalent is required.
• Valid Class B Utah Commercial Driver's License with air brake and passenger endorsements.
• 4 years of supervisory experience in the transit industry.

Responsibilities

• Directly supervises and evaluates performance of Transit Operators and Dispatchers.
• Delivers performance management to maximize job performance in partnership with Transit Leadership.
• Ensures compliance with city policies, SOPs and regulations.
• Coordinates Change Day and prepares bid materials and dissemination information.
• Investigates complaints and ensures compliance with ADA, EEO, DBE, DOT, FMLA and FTA requirements.
• Oversees records, vehicle usage, fuel consumption, pre-trip inspections and passenger counts.

Skills

Supervisory experience

NIMS Certification

High school diploma

Education

High School Diploma or equivalent

Bachelor's degree in related field

Job description

PAY RATE 3798 4653 USD PER HOUR

JOB SUMMARY

The Transit Shift Supervisor is responsible for supervising a team of Transit Operators andor Transit Dispatchers as well as assists the Transit Manager and Transit Service Quality and Compliance Manager with any projects related to the safe and efficient operation of the Transit System

TYPICAL DUTIES

• Directly supervises and evaluates performance of Transit Operators and Dispatchers
• In coordination with Transit Leadership delivers performance management to maximize job performance
• Ensures compliance with city and departmental policies and applicable SOPs
• Provides visibility and support for Operators and customers through one on one interaction in the field while identifying system problems with schedules assigned routes detours on time reliability and potential safety hazards etc; recommends and implements solutions
• Coordinates special services ie drug screens change day emergency services etc
• Develops partnerships with employees and other departments to create positive change and help establish an enjoyable and productive work environment
• Prepares all run bid materials
• Conducts run bid process ensuring bids are timely and accurate
• Coordinates all Change Day transitional activities and prepares all information necessary for dissemination to Operators
• Investigates and addresses complaints to ensure Park City Transit is meeting commitments made to our customers
• Routinely utilizes video management system software to document incidents and submit reports and statements as necessary
• Ensures compliance with all laws and regulations including ADA EEO DBE DOT FMLA and FTA
• Works to develop and implement policies and guidelines that achieve city needs and organizational goals while ensuring full compliance with all Civil Rights laws
• Oversee transit records vehicle usage fuel consumption pre trip inspections scheduling and passenger counts as well as overall system efficiencies
• Prepares incidentaccident reports as necessary
• Willingness and ability to function as a first responder in the event of a major disaster or event and maintain status on the emergency responders list
• Knowledge of American Disabilities Act ADA requirements in order to implement those requirements in the day to day operations through the delivery of transit service and re certifications to determine eligibility for Para transit service
• Participates in special assignments as lead and potentially on department committees
• These specialty assignments include but are not limited to Scheduler KPI developmentmanagement SOP management Workforce Development Compliance Transit Housing Customer Service Management Route Adherence and Performance Bus Stop Management Vehicle Operations or as assigned
• The employer retains the right to change or assign other duties to this position

MINIMUM QUALIFICATIONS

Ability to obtain City National Incident Management System CertificationHigh School Diploma or equivalentValid Class B Utah Commercial Drivers License with air brake and passenger endorsements4 years of supervisory experience in the transit industry

PREFERRED QUALIFICATIONS

Bachelors degree from an accredited program in a related fieldKnowledge of automotive and diesel operations and maintenance procedures1 year of supervisory experience preferably in the transit industry

WORKING CONDITIONS

Work is performed in an office setting and in the field Field work may involve extended periods of time in a staff vehicle responding to concerns in the field in various climate conditions snow rain heat cold wind etc The employee occasionally works near moving mechanical parts and is occasionally exposed to wet andor humid conditions fumes or airborne particles and toxic or caustic chemicalsConsiderable exposure to stressful situationsRequires travel to and from meetings trainings and conferencesThe noise level in the work environment is usually low to moderateOccasional non traditional working hours which may include evening and weekend meetingsOccasional non traditional working hours which may include evening and weekendsRotating on call working hours including evenings weekends and holidays The above statements are intended to describe the general nature and level of work being performed by people assigned to this job They are not intended to be an exhaustive list of all duties responsibilities and skills required by personnel so classified All requirements are subject to possible modification to reasonably accommodate individuals with disabilities