Transit Service Writer

Eagle County Government; Eagle (CO); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

OPERS pension

Career advancement

Tuition reimbursement

Life insurance

Wellness incentives

Job summary

The Ohio Lottery Commission seeks an investigator to conduct independent investigations of KENO retailers and perform unannounced inspections to ensure compliance with security measures and procedures. You will investigate unusual activity and report findings to supervision, while preparing detailed reports of interviews, surveillance, and violations.

You will also conduct undercover investigations of fraudulent scratch ticket activity, assist in prosecutions, and perform background checks on

Qualifications

• Knowledge of Ohio Lottery Commission & Office of Security rules, regulations, policies & procedures.
• Ohio Basic Police Academy or equivalent investigative training.
• Investigative practices & techniques; record keeping methods & preservation of evidence.
• Ability to interview and interact with complainants, respondents, witnesses, and officials.

Responsibilities

• Investigates KENO retailers and performs on-site inspections to detect violations.
• Monitors retailer activity to ensure security measures and policy compliance.
• Assists in undercover investigations of fraudulent scratch ticket activity and prosecutions.
• Performs background checks on agents and employees; verifies convictions and eligibility.
• Responds to after-hours investigations and special projects as directed by supervision.

Skills

Investigation

Interviewing

Record keeping

Surveillance

Public relations

Education

Associate degree in law enforcement

Criminal justice background

Tools

Surveillance equipment

Office software

Job description

Job Duties: Independently conducts investigations for Ohio Lottery Commission (i.e., OLC): Investigates KENO retailers (i.e., Class D liquor permit for on-site consumption locations) when unusual, suspicious &/or illegal activity has been suspected &/or reported; as requested by supervisor, conducts unannounced, random on-site inspections of retailer locations to look for violations; responds to retailer locations when retailer sales exceed preset amounts; monitors retailer locations to ensure OLC security measures are in place & retailers are adhering to OLC policies & procedures for KENO operations; conducts location surveillance & preliminary interviews with retailers to determine existence of illegal activity &/or non-compliance with OLC policies & procedures; reports observed illegal activity & violations of Ohio Revised Code to supervisor; makes recommendations to retailers to improve KENO security; prepares written reports of retailer visits & investigations (e.g., reason for retailer visit, recommendations made to the retailer, procedural violations & the results of the interviews & surveillance taken, etc.); submits same to supervisor; maintains files & records of agent visits & investigatory reports.

Conducts investigations of fraudulent scratch ticket activity: Enters selected Lottery retail locations in an undercover capacity & presents a special Security Scratch ticket for claiming; monitors retailer conduct to determine if retailer or its employee attempts to defraud the undercover investigator during the transaction (e.g., retailer retains the ticket without providing a claim authorization receipt, cashes the ticket & pays less than the value of the prize, etc.); identifies individuals to be subject to criminal prosecution who intentionally attempt to defraud the undercover investigator; assists local prosecutor's office in successful prosecution of retailers found committing fraud.

Assists in background checks of new & existing agents & new employees hired by the Ohio Lottery Commission as required by state code: Confirms the accuracy of background check reports received from the Bureau of Criminal Investigation & Identification (i.e., BCI&I) with law enforcement agencies entering arrests into the BCI&I system; provides supervisor &/or legal department with confirmation reports of reported convictions of employees or agents; provides conviction report of employees to appropriate departments to allow for proper notification of arrest records & disciplinary or policy violation actions.

Performs other duties as investigator: Responds to calls for investigations that must be conducted after normal business hours (e.g., unusual sales activity, etc.); if necessary, responsible for conducting investigations dealing with unusual sales activity on weekends, holidays & after normal business hours; as directed by supervisor, investigates any activity which may contradict OLC policies & procedures; works on special projects & handles other duties as requested.

Minimum Qualifications: Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file; 12 months experience conducting investigations &/or inspections; valid driver’s license.

• OR: 30 months training or 30 months experience as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description, valid driver’s license.
• OR: 30 months training or 30 months investigative experience with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver’s license.
• OR: Equivalent evidence of Minimum Class Qualifications for Employment noted above.

Major Worker Characteristics: Knowledge of Ohio Lottery Commission & Office of Security rules, regulations, policies & procedures*; Ohio Basic Police Academy; Investigative practices & techniques; Record keeping methods & procedures & preservation of evidence; Agency, state &/or federal statutes, rules, regulations & procedures applicable to complaints & alleged violations under investigation*; Interviewing; Public relations; Word processing, spreadsheet & database software packages. Skilled in the operation of a personal computer, laptop & related software; Office equipment; Use of surveillance equipment; Operation of motor vehicle. Ability to define problems, collect data, establish facts & draw conclusions; Prepare, accumulate & safeguard confidential case evidence & documentation & recommend final disposition consistent with findings; Use proper research methods in gathering data; Handle routine & sensitive inquiries from & contacts with complainants, respondents, witnesses, alleged violators, government officials, co-workers; Use acceptable law enforcement standards & interact with law enforcement agencies; File police reports & follow through with prosecution.

(*)-DEVELOPED AFTER EMPLOYMENT

• OCSEA/AFSCME bargaining unit position.
• Promotional/lateral transfers honored pursuant to the bargaining agreement.
• EXTERNAL APPLICANTS INVITED
• UNUSUAL WORKING CONDITIONS: Requires travel to include overnight stays; exposed to hostile, unpredictable &/or violent persons; may work weekends; may work flexible hours.

• START DATE IMMEDIATELY.
• THIS POSITION IS NON-EXEMPT (ELIGIBLE FOR OVERTIME) FROM THE FAIR LABOR STANDARDS ACT.
• THE APPLICANT IS REQUIRED TO PROVIDE DETAILS OF MINIMUM QUALIFICATIONS ON THE APPLICATION FORM. FAILURE TO DO SO WILL PROHIBIT CONSIDERATION OF THE APPLICANT. IF AN INTERVIEW IS OFFERED, SUPPORTING DOCUMENTATION/PAPERWORK (E.G., COLLEGE TRANSCRIPTS, DD FORM 214 FOR VETERANS, COPY OF PERTINENT LICENSE OR CERTIFICATIONS, ETC.) WILL BE REQUIRED AT THE TIME OF THE INTERVIEW.
• PRIOR TO APPOINTMENT, THE FINAL APPLICANT WILL BE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG SCREENING TO TEST FOR ILLEGAL DRUG USE. AN APPLICANT WITH A POSITIVE TEST RESULT WILL NOT BE OFFERED EMPLOYMENT.
• EMPLOYMENT CONTINGENT UPON SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK AS REQUIRED BY SECTION 3770.02(D) OF THE OHIO REVISED CODE.
• NEW HIRES AGREE TO PARTICIPATE IN THE STATE OF OHIO DIRECT DEPOSIT OF PAYCHECK PROGRAM PER SECTION 124.151(B) OF THE OHIO REVISED CODE.

• YOU MAY ALSO CALL THE TDD NUMBER AT 1-800-750-0750 (TOLL FREE). ALL QUESTIONS CONCERNING EMPLOYMENT OPPORTUNITIES WITH THE OHIO LOTTERY SHOULD BE DIRECTED TO THE OHIO LOTTERY, OFFICE OF HUMAN RESOURCES [phone]. THE OHIO LOTTERY DOES NOT DISCRIMINATE ON THE BASIS OF RACE, RELIGION, COLOR, SEXUAL ORIENTATION, NATIONAL ORIGIN, ANCESTRY, AGE, GENDER, GENDER IDENTITY OR EXPRESSION, MENTAL OR PHYSICAL DISABILITY, VETERAN STATUS AND/OR MILITARY STATUS IN EMPLOYMENT OR THE PROVISION OF SERVICES. NOTE: THOSE WHO ARE CONTACTED FOR AN INTERVIEW SHOULD INFORM THE OHIO LOTTERY OFFICE OF HUMAN RESOURCES AS SOON AS POSSIBLE IF, AS A RESULT OF A DISABILITY, THEY WILL NEED AN ACCOMMODATION TO PARTICIPATE IN ANY PHASE OF THE INTERVIEW PROCESS. SUCH NOTICE WILL NOT AFFECT YOUR ELIGIBILITY TO APPLY FOR THIS POSITION.

Ted Strickland, Governor

Michael Dolan, Director

Join The Team Today

• Extensive health benefits for all full- and part-time permanent employees
• Guaranteed 10 paid state holidays every year
• At least a 14 percent employer contribution to your OPERS pension plan
• Over 1600 job classifications allow ample opportunity for career advancement
• Employee Tuition Reimbursement programs
• Life insurance coverage for all permanent employees
• Up to $350 in annual wellness incentives for employees/spouses enrolled in healthcare

See more rewards at totalrewards.ohio.gov

Are you currently employed by the Ohio Lottery Commission?

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