Scratch-Off Product Manager

Ohio Lottery Commission; Cleveland (OH); On-site; USD 110,208,000 - 126,739,200; Full time

Job summary

The Ohio Lottery Commission, located at the Lausche Building in Cleveland, is seeking a Program Administrator 3 to lead all Scratch-Off products lifecycle, including strategy, game design, promotions and performance analysis. The role oversees budgets, vendor relationships and contract compliance.

Colleagues will supervise staff, coordinate cross-functional activities and deliver market launches, forecasting and sales goals.

Qualifications

• 5 years training or 5 years experience in business administration, management or public administration.
• 36 months training or 36 months experience in supervisory, administrative & or managerial position.
• 36 months training or 36 months experience in supervisory, administrative, managerial & or staff position involving planning, research & or policy/procedure development.
• 1 yr. exp. as Program Administrator 2, 63123.
• Equivalent of Minimum Class Qualifications For Employment noted above.

Responsibilities

• Provides program direction for all Scratch-Off products portfolio.
• Manages all lifecycle activities for Scratch-Off products from planning to market launch and analysis.
• Develops strategic plans to maximize Scratch-Off sales.
• Manages Scratch-Off products budget.
• Serves as subject matter expert for Scratch-Off products.
• Supervises staff and ensures contract performance.
• Manages contracts for scratch-off and warehousing/ticket distribution; monitors SLAs and vendor performance.

Skills

Program Management

Business

Contract Negotiation

Customer Research

Customer Focus

Growth Mindset

Innovation

Job description

You are required to submit your resume as an attachment with your online employment application.

Responsibilities

• Provides program direction for all aspects of Ohio Lottery Commission’s Scratch-Off products portfolio.
• Manages all activities related to all Scratch-Off products lifecycles including game portfolio plan, strategy, research, industry benchmarking, game creation, game design, prize structure development, working papers, game rules, game promotions, game Point of Sale material, game indexing, vendor collaboration, stakeholder collaboration, market launch, sales and performance analysis and forecasting, game closing, etc.
• Develops and implements strategic plans for Scratch-Off products portfolio. Defines Scratch-Off products portfolio sales goals and objectives and develops plans and strategies to maximize sales.
• Manages Scratch-Off products portfolio budget.
• Serves as the Ohio Lottery Commission’s subject matter expert for all Scratch-Off products.
• Supervises assigned staff including assigning work and monitoring progress, training, evaluating and keeping assigned staff up to date on Scratch-Off products portfolio information.
• Manages the Scratch-Off products contract and warehousing and ticket distribution contract.
  • Ensures vendors are meeting various service level agreements. Develops contract monitoring plans. Enforces all components of contracts. Establishes vendor performance measures and requirements. Ensures vendors perform according to Ohio Lottery Commission expectations.
  • Forms, cultivates and maintains key relationships with the vendors.
  • Consults with, advises and provides information to parties involved with the contracts.
  • Performs key functions in the scratch-off products contract and warehousing and ticket distribution contract rebid process such as Requests for Proposals, evaluating bids, and leading implementation of new vendors and products.
• Performs other duties and work on special projects as directed.

Official State of Ohio Classification

Program Administrator 3 (63124)

Requirements

• 5 years training or 5 years experience in business administration, management or public administration.
• Or completion of undergraduate core program in business administration, management or public administration; 36 months training or 36 months experience in supervisory, administrative & or managerial position.
• Or completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File; 36 months training or 36 months experience in supervisory, administrative, managerial & or staff position involving planning, research & or policy/procedure development.
• Or 1 yr. exp. as Program Administrator 2, 63123.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills

Program Management, Business, Contract Negotiation, Customer Research, Customer Focus, Growth Mindset, Innovation

Agency Contact Name and Information

Ohio Lottery Commission Office of Human Resources: [e-mail]

Unposting Date

Ongoing

Work Location

Lausche Building

Primary Location

United States of America-OHIO-Cuyahoga County-Cleveland

Compensation

$40.40/hour

Schedule

Full-time

Work Hours

MONDAY-FRIDAY; 8:00AM-5:00PM

Classified Indicator

Unclassified

Union

Exempt from Union

Technical Skills

Contract Negotiation, Customer Research, Business

Agency Overview

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio’s students and communities through gaming innovation.

We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

If you are ready to play…Come join us!