Transit Safety & Security Analytics Lead

City of Albuquerque; Albuquerque (NM); On-site; USD 65,000 - 90,000; Full time

Job summary

City of Albuquerque is seeking a Security Analytics Specialist to monitor and analyze crime and safety data to support informed decisions across transit operations. You will collaborate with internal departments, law enforcement, and vendors to manage security systems, respond to incidents, and implement improvements.

The role includes reviewing CAD and radio data, coordinating security projects, training staff, and preparing reports on program outcomes.

Qualifications

• Bachelor’s degree from an accredited college or university in business administration, criminal justice, information systems, or public administration, or related field.
• Five (5) years’ experience in managing security operations and enforcement, public transportation.
• Possession of a valid New Mexico Driver's License, or ability to obtain by date of hire.
• Possession of a City Operator's Permit (COP) within six (6) months from date of hire.

Responsibilities

• Monitor, collect, and analyze crime and safety data to identify trends, patterns, and emerging risks impacting transit operations.
• Review and assess data from CAD, telecommunication, and radio systems for real‑time awareness and incident documentation.
• Coordinate with internal departments, law enforcement, and vendors to address hardware, software, and access needs; support security tech research and implementation.
• Assist in developing and implementing goals, objectives, policies, and procedures; set schedules and service delivery standards for safety-related operations.
• Coordinate and oversee project plans and daily operations of the Safety and Security Division; review work products and resolve workflow issues.
• Provide training and technical support in using maps and interpreting geographic data for field personnel during incidents.
• Review reports and data queries from multiple sources for regulatory compliance and data accuracy; conduct audits.
• Prepare and present safety and security-related staff reports and data summaries for management and planning.
• Perform organizational and operational analyses of safety and security programs; identify improvements and policy or system modifications.
• Serve as liaison for the Transit Department with other City departments and outside agencies to facilitate collaboration and resolve issues.
• Attend boards, commissions, and committees; stay informed on transit security and safety developments.

Skills

Data analysis

Security operations

Education

Bachelor’s degree in business administration, criminal justice, information systems, or public administration

Job description

City of Albuquerque is seeking a Security Analytics Specialist to monitor and analyze crime and safety data to support informed decisions across transit operations. You will collaborate with internal departments, law enforcement, and vendors to manage security systems, respond to incidents, and implement improvements.

The role includes reviewing CAD and radio data, coordinating security projects, training staff, and preparing reports on program outcomes.