Transit Road Supervisor: Operations & Safety Lead

WeDriveU, Inc.; California (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision, LifeInsurance

401(k) with 4% employer match

Commuter benefits

PTO for full-time positions

Paid holidays

Employee Assistance Program

Job summary

WeDriveU is seeking a Road Supervisor to oversee field operations and ensure service efficiency across our shuttle and transit services. The role reports to the General Manager and coordinates communication between field ops and management to meet safety and performance standards.

Ideal candidates have 5+ years in operations management, a CDL with Passenger Endorsement, and strong leadership, coaching and customer service skills; open availability is required.

Qualifications

• CDL with Passenger Endorsement required.
• Must have open availability and flexible schedule.
• Minimum 5+ years of Operations Management experience; transit industry preferred.

Responsibilities

• Supervises day-to-day activities of operators to ensure compliance with operational requirements for safe bus operations including compliance with corporate safety training processes and practices
• Provides support, advice and guidance to operators in responding to a variety of issues (e.g. customer complaints, bus and/or worker safety, time-off requests), assessing situations and determining appropriate course of action (e.g. additional training, counseling) to prevent further occurrences in the future
• Ensures a positive work environment for operators by providing coaching, mentoring and non-safety related training to promote high employee motivation and morale and commitment to company values and excellence in customer service
• Monitors on-time performance
• Prepares and submits required reports in a timely manner
• Supervises compliance with Company policies and/or processes by action and speech; discusses any breech of policy and procedure noted with Operations Manager
• Collects and audits employee DVIs
• Evaluates the performance of all direct-report personnel on a regular basis according to company policy
• Administers appropriate employee discipline as necessary

Skills

Multitasking

Attention to detail

Interpersonal communication

Customer service

Problem solving

Time management

Education

Commercial Driver's License with Passenger Endorsement

Tools

Microsoft Office Suite

Excel

Job description

WeDriveU is seeking a Road Supervisor to oversee field operations and ensure service efficiency across our shuttle and transit services. The role reports to the General Manager and coordinates communication between field ops and management to meet safety and performance standards.

Ideal candidates have 5+ years in operations management, a CDL with Passenger Endorsement, and strong leadership, coaching and customer service skills; open availability is required.