Transit Revenue & Fare Equipment Technician

Southeastern Pennsylvania Transportation Authority (SEPTA); Philadelphia (Philadelphia County); On-site; USD 54,000 - 68,000; Full time

Benefits offered by this job

Comprehensive Healthcare Coverage

Retirement Security – Pension & 457B

Paid time off & holidays

Employee Wellness programs

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Job summary

Southeastern Pennsylvania Transportation Authority (SEPTA) is seeking a Revenue Attendant to ensure revenue equipment at City, Regional Rail Stations, Parking Lots, and other authorized sites is available to riders by servicing sale devices and transporting funds to/from sales locations.

The role covers troubleshooting devices, coordinating maintenance, monitoring security, supervising hand collections at events, and preparing reports.

Qualifications

• High School Diploma or Equivalent, required.
• Must possess ACT 235 Lethal Weapons Certification.
• Must possess a Valid Driver’s License and safe driving record.
• Must have a valid Class B (or Class A) Commercial Driver’s License (CDL).
• Must be familiar with High-Tech Revenue Equipment. (Tech Savvy) preferred
• Familiar with working in the Revenue Security Field preferred.
• You must be skilled in computers. Excel, Microsoft Word, Power Point, access, and outlook,required.
• Position requires repeated lifting and carrying of canisters weighing up to fifty pounds.
• Excellent verbal and written communication skills, preferred.
• Must obtain Sub/El Transit Roadway certification.

Responsibilities

• Services New Payment Technology Fare Vending Devices (FVD) and collection equipment throughout SEPTA’s boundaries.
• Services and troubleshooting Flowbird Devices at all Regional Rail Parking Lots.
• Troubleshoot Fare Vending Devices and Coordinate necessary maintenance with appropriate departments.
• Close out alerts, reassigned jobs, and incidents using GSM (Global Service Manager).
• Monitor GSM for tracking defective equipment.
• Check Fare Vending Devices for Skimming Devices. Prevent or deter criminal attacks against point-of-sale devices and infrastructures by identifying any skimming or tampering equipment or terminals.
• Support Special events by managing the New Payment Technology (NPT) Mobile Fare Kiosk Truck.
• Responsible for hand collections of fares at dedicated events. Document all collected Revenue to maintain accurate reports.
• Assist SEPTA Transportation Management and Police with dedicated events pertaining to platform safety and crowd control at various locations.
• Supervise the sales agents and personnel assigned to hand collection duties at all Special Events.
• Coordinate with all Departments participating in the Special Event.
• Service Legacy Fare Vending Machines and Collection Equipment throughout the authority.
• Transport fare instruments and cash allotments to internal and external sales outlets.
• Collect and process vaults from revenue vehicles.
• Responsible for the routine cleaning, maintenance, and safe handling of duty firearms, and report any operational issues to management.
• Records Revenue Verification reports and waybills; and prepares other reports as required.
• Operates Revenue vehicles in a safe and secure manner.
• Maintain 90 to 100% Vault Probing.
• Perform preliminary accident investigations of vehicles.
• Perform other duties as assigned.

Skills

Valid Driver’s License

Class B CDL

Safety awareness

Tech Savvy

Education

High School Diploma or Equivalent

ACT 235 Lethal Weapons Certification

Sub/El Transit Roadway certification

Tools

Excel

Microsoft Word

PowerPoint

Access

Outlook

Job description

Southeastern Pennsylvania Transportation Authority (SEPTA) is seeking a Revenue Attendant to ensure revenue equipment at City, Regional Rail Stations, Parking Lots, and other authorized sites is available to riders by servicing sale devices and transporting funds to/from sales locations.

The role covers troubleshooting devices, coordinating maintenance, monitoring security, supervising hand collections at events, and preparing reports.