Revenue Attendant (9121)

Southeastern Pennsylvania Transportation Authority (SEPTA); Philadelphia (Philadelphia County); On-site; USD 54,000 - 68,000; Full time

Benefits offered by this job

Comprehensive Healthcare Coverage

Retirement Security – Pension & 457B

Paid time off & holidays

Employee Wellness programs

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Job summary

Southeastern Pennsylvania Transportation Authority (SEPTA) is seeking a Revenue Attendant to ensure revenue equipment at City, Regional Rail Stations, Parking Lots, and other authorized sites is available to riders by servicing sale devices and transporting funds to/from sales locations.

The role covers troubleshooting devices, coordinating maintenance, monitoring security, supervising hand collections at events, and preparing reports.

Qualifications

• High School Diploma or Equivalent, required.
• Must possess ACT 235 Lethal Weapons Certification.
• Must possess a Valid Driver’s License and safe driving record.
• Must have a valid Class B (or Class A) Commercial Driver’s License (CDL).
• Must be familiar with High-Tech Revenue Equipment. (Tech Savvy) preferred
• Familiar with working in the Revenue Security Field preferred.
• You must be skilled in computers. Excel, Microsoft Word, Power Point, access, and outlook,required.
• Position requires repeated lifting and carrying of canisters weighing up to fifty pounds.
• Excellent verbal and written communication skills, preferred.
• Must obtain Sub/El Transit Roadway certification.

Responsibilities

• Services New Payment Technology Fare Vending Devices (FVD) and collection equipment throughout SEPTA’s boundaries.
• Services and troubleshooting Flowbird Devices at all Regional Rail Parking Lots.
• Troubleshoot Fare Vending Devices and Coordinate necessary maintenance with appropriate departments.
• Close out alerts, reassigned jobs, and incidents using GSM (Global Service Manager).
• Monitor GSM for tracking defective equipment.
• Check Fare Vending Devices for Skimming Devices. Prevent or deter criminal attacks against point-of-sale devices and infrastructures by identifying any skimming or tampering equipment or terminals.
• Support Special events by managing the New Payment Technology (NPT) Mobile Fare Kiosk Truck.
• Responsible for hand collections of fares at dedicated events. Document all collected Revenue to maintain accurate reports.
• Assist SEPTA Transportation Management and Police with dedicated events pertaining to platform safety and crowd control at various locations.
• Supervise the sales agents and personnel assigned to hand collection duties at all Special Events.
• Coordinate with all Departments participating in the Special Event.
• Service Legacy Fare Vending Machines and Collection Equipment throughout the authority.
• Transport fare instruments and cash allotments to internal and external sales outlets.
• Collect and process vaults from revenue vehicles.
• Responsible for the routine cleaning, maintenance, and safe handling of duty firearms, and report any operational issues to management.
• Records Revenue Verification reports and waybills; and prepares other reports as required.
• Operates Revenue vehicles in a safe and secure manner.
• Maintain 90 to 100% Vault Probing.
• Perform preliminary accident investigations of vehicles.
• Perform other duties as assigned.

Skills

Valid Driver’s License

Class B CDL

Safety awareness

Tech Savvy

Education

High School Diploma or Equivalent

ACT 235 Lethal Weapons Certification

Sub/El Transit Roadway certification

Tools

Excel

Microsoft Word

PowerPoint

Access

Outlook

Job description

Secure Your Future with SEPTA – A Leader in Transportation!

The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting communities across a 2,200-square-mile service region. SEPTA is at the forefront of innovation in the transit industry, ensuring reliable and efficient services while driving economic growth in the Philadelphia region.

Only candidates who are authorized to work in the United States without sponsorship, will be accepted at this time.

We Are Proud To Be Recognized As

2023 FORBES Best in State Employer

Philadelphia Employer of Choice for 2024

We are seeking to hire candidates for our Revenue Attendant (9121).

Opening Date: 10/19/2026

Closing Date: 11/02/2026

Job Grade: SAM 35

Salary Range: $54,054.00-$67,548.00

Overall Description

To ensure Revenue equipment at City, Regional Rail Stations, Parking Lots, and other authorized sites is readily available to our riding public by servicing sale devices in conjunction with transporting funds and equipment to and from sales locations.

Specific Responsibilities

• Services New Payment Technology Fare Vending Devices (FVD) and collection equipment throughout SEPTA’s boundaries
• Services and troubleshooting Flowbird Devices at all Regional Rail Parking Lots.
• Troubleshoot Fare Vending Devices and Coordinate necessary maintenance with appropriate departments.
• Close out alerts, reassigned jobs, and incidents using GSM (Global Service Manager).
• Monitor GSM for tracking defective equipment.
• Check Fare Vending Devices for Skimming Devices. Prevent or deter criminal attacks against point-of-sale devices and infrastructures by identifying any skimming or tampering equipment or terminals.
• Support Special events by managing the New Payment Technology (NPT) Mobile Fare Kiosk Truck.
• Responsible for hand collections of fares at dedicated events. Document all collected Revenue to maintain accurate reports.
• Assist SEPTA Transportation Management and Police with dedicated events pertaining to platform safety and crowd control at various locations.
• Supervise the sales agents and personnel assigned to hand collection duties at all Special Events.
• Coordinate with all Departments participating in the Special Event.
• Service Legacy Fare Vending Machines and Collection Equipment throughout the authority.
• Transport fare instruments and cash allotments to internal and external sales outlets.
• Collect and process vaults from revenue vehicles.
• Responsible for the routine cleaning, maintenance, and safe handling of duty firearms, and report any operational issues to management.
• Records Revenue Verification reports and waybills; and prepares other reports as required.
• Operates Revenue vehicles in a safe and secure manner.
• Maintain 90 to 100% Vault Probing.
• Perform preliminary accident investigations of vehicles.
• Perform other duties as assigned.

Qualifications And Experience

• High School Diploma or Equivalent, required.
• Must possess ACT 235 Lethal Weapons Certification.
• Must possess a Valid Driver’s License and safe driving record.
• Must have a valid Class B (or Class A) Commercial Driver’s License (CDL).
• Must be familiar with High-Tech Revenue Equipment. (Tech Savvy) preferred
• Familiar with working in the Revenue Security Field preferred.
• You must be skilled in computers. Excel, Microsoft Word, Power Point, access, and outlook,required.
• Position requires repeated lifting and carrying of canisters weighing up to fifty pounds.
• Excellent verbal and written communication skills, preferred.
• Must obtain Sub/El Transit Roadway certification.

Why Join Our Team? Enjoy Outstanding Benefits!

• Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
• Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
• Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
• Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being.
• Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.
• Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
• Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!

Join us and take advantage of these incredible benefits while making a difference in your community!

SEPTA is an Equal Opportunity Employer.

SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.