Transit Outreach Specialist – Housing & Support Services

Bowery Residents Committee (BRC); New York (NY); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Paid sick time starting Day One

403(b) with employer match

Tuition assistance

Career advancement opportunities

Staff wellbeing programs

Job summary

Bowery Residents Committee (BRC) is seeking an Outreach Specialist for field-based work in New York City. You will engage with individuals experiencing homelessness, linking them to housing, healthcare, and support services.

The role requires strong communication, empathetic engagement, and the ability to navigate transit environments. Day-to-day tasks include assessments, referrals, and coordinating with partner agencies.

Qualifications

• Bachelor's degree or equivalent experience.
• Strong communication and documentation skills for field work.
• Ability to work in transit environments and engage clients.

Responsibilities

• Conduct street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and referrals.
• Document outreach activity and client interactions.
• Work primarily in high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Communication

Documentation

Interpersonal skills

Driver's license

Willingness to travel

Basic computer skills

Education

Bachelor's degree or equivalent experience

Job description

Bowery Residents Committee (BRC) is seeking an Outreach Specialist for field-based work in New York City. You will engage with individuals experiencing homelessness, linking them to housing, healthcare, and support services.

The role requires strong communication, empathetic engagement, and the ability to navigate transit environments. Day-to-day tasks include assessments, referrals, and coordinating with partner agencies.