Transit Outreach Specialist: Housing Access & Support

Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Paid sick time starting Day One

Vacation time: 3+ weeks

403(b) with employer match

Tuition assistance

Career advancement opportunities

Job summary

Bowery Residents' Committee, Inc. (BRC) seeks an Outreach Specialist for the Transit Homeless Outreach program in New York City. This field-based role conducts street outreach at transit locations and supports individuals toward housing and stability.

The position offers full-time hours, with day, evening, and overnight shifts, and opportunities to gain hands-on experience in harm-reduction and housing navigation. Tuition assistance and growth pathways are provided.

Qualifications

• Bachelor's degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Ability to work in field-based settings.
• Valid driver's license and willingness to travel across boroughs.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Communication skills

Documentation skills

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Job description

Bowery Residents' Committee, Inc. (BRC) seeks an Outreach Specialist for the Transit Homeless Outreach program in New York City. This field-based role conducts street outreach at transit locations and supports individuals toward housing and stability.

The position offers full-time hours, with day, evening, and overnight shifts, and opportunities to gain hands-on experience in harm-reduction and housing navigation. Tuition assistance and growth pathways are provided.