Transit Outreach Specialist - Field-Based, Impact-Driven

Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Vacation time

Holidays

403(b) retirement plan

Tuition assistance

Career advancement opportunities

Staff wellbeing

Job summary

Bowery Residents' Committee, Inc. is seeking an Outreach Specialist for Transit Homeless Outreach in New York City. This field-based role involves engaging with individuals experiencing homelessness in transit locations and helping them access housing and supportive services.

You will conduct compassionate outreach, document interactions, and collaborate with partner agencies. The position offers a full-time schedule (37.5 hours/week) with day, evening, and overnight shifts, medical benefits,

Qualifications

• Bachelor's degree or equivalent experience.
• Strong communication and writing skills.
• Ability to build trust and engage in field settings.
• Valid driver's license and willingness to travel across boroughs.
• Basic computer skills.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations
• Connect clients to housing, medical, mental health, and substance use services
• Complete brief assessments, provide escorts, and make referrals
• Document outreach activity and client interactions
• Work primarily at high-need areas, including end-of-line stations
• Collaborate with partner agencies and outreach teams

Skills

Outreach

Communication

Documentation

Interpersonal skills

Travel

Education

Bachelor's degree

Tools

Basic computer skills

Job description

Bowery Residents' Committee, Inc. is seeking an Outreach Specialist for Transit Homeless Outreach in New York City. This field-based role involves engaging with individuals experiencing homelessness in transit locations and helping them access housing and supportive services.

You will conduct compassionate outreach, document interactions, and collaborate with partner agencies. The position offers a full-time schedule (37.5 hours/week) with day, evening, and overnight shifts, medical benefits,