Transit Outreach Specialist - Field-Based Housing Navigator

Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Paid sick time

Vacation time

Holidays

403(b) with employer match

Tuition assistance and career growth

Job summary

The Bowery Residents' Committee, Inc. (BRC) is seeking an Outreach Specialist for the Transit Homeless Outreach team in New York.

This field-based role engages directly with individuals experiencing homelessness, connecting them to housing, medical, mental health, and supportive services. You'll gain hands-on experience, training in harm reduction, and opportunities for advancement, including tuition assistance and first aid certification.

Qualifications

• Bachelor's degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Ability to build trust and work effectively in the field.
• Valid driver's license and willingness to travel across boroughs.
• Basic computer skills.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Communication skills

Documentation

Interpersonal skills

Driver's license

Willingness to travel

Education

Bachelor's degree or equivalent experience

Job description

The Bowery Residents' Committee, Inc. (BRC) is seeking an Outreach Specialist for the Transit Homeless Outreach team in New York.

This field-based role engages directly with individuals experiencing homelessness, connecting them to housing, medical, mental health, and supportive services. You'll gain hands-on experience, training in harm reduction, and opportunities for advancement, including tuition assistance and first aid certification.