Transit Operations Manager — Scheduling & Safety

Transdev North America, Inc.; Phoenix (AZ); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Vacation time: 2 weeks minimum

Sick days: 5 days

Holidays: 12 days (8 standard, 4 float

401(k) retirement plan and health/dent

Job summary

Transdev North America, Inc. in Phoenix, AZ seeks an Operations Manager to support the General Manager in daily location functions with a safety-focused approach. You will supervise operators, coordinate dispatch, and partner with maintenance to ensure reliable service.

The role requires 3+ years of supervisory experience, strong communication skills, and the ability to manage shifting schedules. A DOT environment may apply and benefits are included.

Qualifications

• High school diploma or GED required.
• 3+ years supervisory experience; transit experience preferred.
• Thorough knowledge of transit system regulations and operations.
• Proficient in Word, Excel and relevant database programs.
• Good written and oral communication skills.

Responsibilities

• Supervises daily activities of all operators and coordinates supervisors and dispatch personnel.
• Oversees operator scheduling, monitors operations, and coordinates service with superiors.
• Collaborates with maintenance to meet service requirements.
• Tracks performance, resolves interdepartmental issues, and improves routes.
• Makes hiring decisions for authorized roles and evaluates staff performance.
• Assists in incident investigations and supports safety/training personnel.
• Coordinates with safety/training to meet goals and directs the department budget.
• May operate a vehicle in revenue service; performs other duties as required.

Skills

Supervisory experience

Organizational skills

Attention to detail

Flexibility in schedule

Labor relations

Customer service

Communication skills

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Database software

Job description

Transdev North America, Inc. in Phoenix, AZ seeks an Operations Manager to support the General Manager in daily location functions with a safety-focused approach. You will supervise operators, coordinate dispatch, and partner with maintenance to ensure reliable service.

The role requires 3+ years of supervisory experience, strong communication skills, and the ability to manage shifting schedules. A DOT environment may apply and benefits are included.