Transit Operations Lead | Safety & Scheduling

Transdev; Phoenix (AZ); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Vacation: 2 weeks

Sick days: 5 days

Holidays: 12 days; 8 standard and 4浮点

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Long-term disability

Job summary

Transdev in Phoenix, Arizona is hiring an Operations Manager to assist the General Manager in all daily location functions, with a strong emphasis on safety and customer service. You will supervise operators and dispatch staff, coordinate scheduling and service delivery, work with maintenance, and help manage the Operations budget while supporting safety and training efforts.

Qualifications include a high school diploma or GED, a Class B CDL with Passenger and Air Brake endorsements or ability

Qualifications

• High school diploma or GED required.
• Class B CDL with Passenger endorsement and Air Brake endorsement required or ability to obtain.
• 3+ years supervisory experience, transit experience preferred.
• Thorough knowledge of transit regulations and operations.

Responsibilities

• Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
• Oversees scheduling of operators, monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
• Coordinates with the safety and training department to ensure all safety goals and directives are met.
• Develops Operations department budget.
• May operate a vehicle in revenue service, if necessary.
• Other duties as required.

Skills

Customer service

Leadership

Safety compliance

Scheduling

Communication

Problem solving

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Database programs

Job description

Transdev in Phoenix, Arizona is hiring an Operations Manager to assist the General Manager in all daily location functions, with a strong emphasis on safety and customer service. You will supervise operators and dispatch staff, coordinate scheduling and service delivery, work with maintenance, and help manage the Operations budget while supporting safety and training efforts.

Qualifications include a high school diploma or GED, a Class B CDL with Passenger and Air Brake endorsements or ability