Transit Operations Manager - Lead Teams to Impact (401k)

Allegan County Government; Michigan; On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with company match

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Job summary

MTM Transit, a courtesy posting for Allegan MI, seeks a Manager of Operations to lead staff across drivers, dispatch, and maintenance while aligning with contract goals. The role focuses on safety, efficiency, and service quality for riders in our contracted network.

The ideal candidate has 2+ years in management, transit industry exposure, and the ability to train teams and enforce policies. This on-site position offers competitive benefits and a path to leadership within MTM Transit.

Qualifications

• 2+ years of management or supervisory experience.
• Transit industry experience preferred.
• Experience in Para-Transit or livery industries preferred.
• Experience working with senior citizens or persons with disabilities.
• Experience supervising hourly personnel in a passenger transportation environment.
• Experience training in a classroom and behind the wheel setting.
• Must possess a valid driver’s license.

Responsibilities

• Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline
• Perform monthly Safety meetings
• Training, retraining and updates to policies, procedures and safety guidelines
• Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements
• Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed
• Perform additional duties as assigned or required
• Monitor performance of direct reports and provide coaching and guidance

Skills

Management experience

Transit industry experience

Para-Transit experience

Supervising hourly personnel

Training (classroom & behind the wheel

Valid driver’s license

Discipline administration

Job description

MTM Transit, a courtesy posting for Allegan MI, seeks a Manager of Operations to lead staff across drivers, dispatch, and maintenance while aligning with contract goals. The role focuses on safety, efficiency, and service quality for riders in our contracted network.

The ideal candidate has 2+ years in management, transit industry exposure, and the ability to train teams and enforce policies. This on-site position offers competitive benefits and a path to leadership within MTM Transit.