Transit Operations Leader

Transdev North America; Dallas (TX); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Two weeks vacation

Sick days

Holidays

401(k)

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability

Job summary

Transdev North America in Dallas, TX seeks an Operations Manager to lead daily operations, supervise routes and staff, and coach teams for peak performance. The role requires coordination with customers, ensures budget compliance, and stepping in during the General Manager’s absence.

You will oversee operators, dispatch, and maintenance coordination, analyze performance, participate in hiring, support safety and training, and contribute to cost controls and process improvements.

Qualifications

• High school diploma or GED required.
• CDL Class B or higher with Passenger endorsement and Air Brake endorsement required or ability to obtain one.
• 3+ years of relevant transit supervisory experience required.
• Thorough knowledge of transit system regulations and operations.
• Working knowledge of Microsoft Word, Excel and relevant database programs.
• Good written and oral communication skills.

Responsibilities

• Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
• Oversees scheduling of operators, monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures timely and efficient completion of tasks.
• Assists in accident/incident investigation and supports safety and training personnel.
• Coordinates with safety and training to meet safety goals and directives.
• Develops Operations department budget.
• May operate a vehicle in revenue service if necessary.
• Other duties as required.

Skills

Route supervision

Staff supervision

Communication

Coaching

Budget management

Safety compliance

DOT regulations knowledge

Microsoft Word & Excel

Education

High School Diploma or GED

CDL Class B with Passenger & Air Brake endorsements

Tools

Microsoft Word

Excel

Database programs

Job description

Transdev North America in Dallas, TX seeks an Operations Manager to lead daily operations, supervise routes and staff, and coach teams for peak performance. The role requires coordination with customers, ensures budget compliance, and stepping in during the General Manager’s absence.

You will oversee operators, dispatch, and maintenance coordination, analyze performance, participate in hiring, support safety and training, and contribute to cost controls and process improvements.