Transit Operations Leader: Route & Service Excellence

Transdev North America; Modesto (CA); On-site; USD 83,000 - 95,000; Full time

Benefits offered by this job

Vacation 2 weeks

Health insurance

401(k) retirement plan

Dental and vision

Life insurance

Short-term disability

Long-term disability

Job summary

Transdev North America in Modesto, CA, seeks an Operations Manager to lead daily transit operations, supervise route activities and staff, and ensure service levels meet budgets and standards.

You will coach personnel, coordinate with the General Manager, and work with labor unions to resolve issues while complying with regulations.

This role requires strong leadership, clear communication, and the ability to analyze data to optimize routes and improve customer experience.

Qualifications

• High school diploma or GED required.
• 3+ years of transit supervisory experience.
• Strong leadership and communication skills.

Responsibilities

• Supervises daily operations of operators and coordinates staff.
• Oversees scheduling of operators and monitors service delivery.
• Works with labor unions on grievances and negotiations.
• Analyzes data to identify trends and improve routes.
• Tracks performance and resolves interdepartmental issues.
• Makes hiring decisions for authorized roles and evaluates staff.
• Assists in accident investigations and supports safety training.
• Develops the operations department budget.
• Ensures compliance with Company policies and regulations.

Skills

Leadership

Communication

Attention to detail

Organization

Team management

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Databases

Job description

Transdev North America in Modesto, CA, seeks an Operations Manager to lead daily transit operations, supervise route activities and staff, and ensure service levels meet budgets and standards.

You will coach personnel, coordinate with the General Manager, and work with labor unions to resolve issues while complying with regulations.

This role requires strong leadership, clear communication, and the ability to analyze data to optimize routes and improve customer experience.