Transit Operations Lead — 24/7 Mobility & Support Services

Virginia AG; Charlottesville (VA); On-site; USD 78,000 - 90,000; Full time

Benefits offered by this job

Paid time off (22 days)

13+ holidays per year

Health plan

Tuition benefits

Wellness program

Job summary

University of Virginia is seeking a Division Operations Manager for Transportation Support Services within the Department of Parking and Transportation in Charlottesville. You will lead a team of supervisors, dispatchers, and drivers, ensuring safe, reliable, and customer-focused service across paratransit, on-demand, and mobility programs.

The role requires a Bachelor’s degree or 4 years of related experience and 4+ years in logistics/transportation with staff management. A CDL is preferred.

Qualifications

• Bachelor's degree or 4 years of relevant experience required.
• At least four years of experience in logistics or transportation, including managing people and resources.
• VA Commercial Driver's License Type A or B with Passenger and Air Brake endorsements preferred; ability to obtain within six months.

Responsibilities

• Direct and oversee daily operations of transportation services, including paratransit, on-demand service, and other mobility programs.
• Create, assign, and maintain shift schedules for drivers, supervisors, and staff.
• Report to UVA Transportation General Manager and assist with transportation initiatives and operations.
• Coordinate with UVA Transit Operations Manager and ensure safe, reliable, customer-focused service delivery.
• Oversee technology systems (APC, GPS, fleet maintenance, mobile tracking, real-time vehicle tracking).
• Monitor performance, productivity, and resources to improve efficiency.
• Serve as point of contact during inclement weather and after-hours.
• Drive buses or service vehicles as needed to maintain coverage.

Skills

People management

Team supervision

Operations coordination

Education

Bachelor's degree or 4 years of relevant experience

Job description

University of Virginia is seeking a Division Operations Manager for Transportation Support Services within the Department of Parking and Transportation in Charlottesville. You will lead a team of supervisors, dispatchers, and drivers, ensuring safe, reliable, and customer-focused service across paratransit, on-demand, and mobility programs.

The role requires a Bachelor’s degree or 4 years of related experience and 4+ years in logistics/transportation with staff management. A CDL is preferred.