Operations Manager - 24/7 Transportation & Fleet Ops

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 78,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Holidays

Health plan

Retirement plan

Tuition benefits

Wellness program

Job summary

The Department of Parking and Transportation at UVA in Charlottesville is seeking a Division Operations Manager for Transportation Support Services. You will oversee daily operations across paratransit, UVA FlexRide, UVA Ride, and other mobility programs, and manage a team of supervisors, dispatchers, and drivers.

The role requires a Bachelor's degree or 4 years of relevant experience, plus 4+ years in logistics or transportation with people management.

Qualifications

• Bachelor's degree or 4 years of relevant experience.
• At least four years of experience in logistics or transportation, to include managing people and resources.
• VA Commercial Driver's License Type A or B with Passenger and Air Brake endorsements; ability to obtain said license within the first six months of employment.

Responsibilities

• Direct and oversee daily operations of specialized transportation services including paratransit (UVA FlexRide), overnight on-demand service (UVA Ride), and other assigned mobility programs.
• Creates, assigns, and maintains shift schedules for drivers, supervisors, and support staff
• Reports to and assists the UVA Transportation General Manager in transportation initiatives and operations
• Coordinates and collaborates with the Operations Manager for UVA Transit
• Ensure safe, reliable, and customer-focused service delivery that meets the organization's goals and service standards
• Ensures a smooth transition and implementation plan during operational changes
• Programs and manages technology: automated passenger counting (APC), GPS and fleet maintenance, mobile tracking system, real-time vehicle tracking system. Assist with contract management, procurement activities, and vendor oversight
• Monitors service performance, productivity, and resource utilization to maintain operational efficiency and develop improvements
• Serves as point of contact for transportation support operations during inclement weather and emergency events
• On-call point of contact for any after-hours needs (nights / weekends)
• Liaison with in-house Maintenance, Safety, and Training divisions
• Drives buses or other service vehicles, as needed, to maintain coverage of services

Skills

People management

Logistics

Transportation operations

Education

Bachelor's degree

4 years of relevant experience

Job description

The Department of Parking and Transportation at UVA in Charlottesville is seeking a Division Operations Manager for Transportation Support Services. You will oversee daily operations across paratransit, UVA FlexRide, UVA Ride, and other mobility programs, and manage a team of supervisors, dispatchers, and drivers.

The role requires a Bachelor's degree or 4 years of relevant experience, plus 4+ years in logistics or transportation with people management.