Transit Operations Dispatcher – CAD/AVL & Emergency Response

Washington Metropolitan Area Transit Authority; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

Itlearn360 is seeking a Bus Control Dispatcher to ensure safe and reliable service for patrons. The successful candidate will respond to routine and emergency requests efficiently.

The role demands a high school diploma, a minimum of five years in bus operations or customer service, and involves managing communication channels effectively. This position emphasizes proactive strategies to ensure reliable service operations.

Qualifications

• Minimum five years of experience in bus operations, customer service, or emergency dispatch.
• Ability to perform essential functions with or without reasonable accommodations.

Responsibilities

• Maintain and monitor communication channels for bus operations.
• Coordinate responses to incidents and emergencies.
• Record and report on service operations and incidents.

Skills

Communication skills

Incident management

Customer service

Education

High school diploma or GED

Job description

Itlearn360 is seeking a Bus Control Dispatcher to ensure safe and reliable service for patrons. The successful candidate will respond to routine and emergency requests efficiently.

The role demands a high school diploma, a minimum of five years in bus operations or customer service, and involves managing communication channels effectively. This position emphasizes proactive strategies to ensure reliable service operations.