Transit Field Service Lead & Warranty Specialist

Wabtec Careers; New York (NY); On-site; USD 50,971 - 59,236; Full time

Benefits offered by this job

Health benefits

Retirement plan

Possible annual bonus

Job summary

Wabtec Careers is seeking a Field Service Lead/Specialist in New York, NY, responsible for managing warranty and aftermarket activities across transit projects. You will supervise technicians, maintain customer relationships, and ensure operational excellence through safety and technical expertise.

The ideal candidate should possess strong leadership skills, mechanical aptitude, and experience in a supervisory role. This position offers an hourly rate of $37 - $43, along with health, welfare, and retirement benefits.

Qualifications

• Proven experience as a supervisor or in a similar technical leadership role.
• Strong mechanical aptitude and hands-on capabilities.
• Excellent communication and interpersonal skills; ability to explain complex technical issues clearly.

Responsibilities

• Manage and support warranty and aftermarket activities.
• Supervise field service technicians and maintain customer relationships.
• Conduct regular task performance reviews and provide feedback.

Skills

Mechanical aptitude

Leadership

Communication skills

Problem-solving

Tools

MS Office

Field Connect

Job description

Wabtec Careers is seeking a Field Service Lead/Specialist in New York, NY, responsible for managing warranty and aftermarket activities across transit projects. You will supervise technicians, maintain customer relationships, and ensure operational excellence through safety and technical expertise.

The ideal candidate should possess strong leadership skills, mechanical aptitude, and experience in a supervisory role. This position offers an hourly rate of $37 - $43, along with health, welfare, and retirement benefits.