Transit Dispatcher – Safe, Customer-Focused Ops

Transdev; Bridgeport (CT); On-site; USD 35,000 - 36,000; Full time

Benefits offered by this job

Vacation days: 5–25 depending on years

Sick days: 5 days

Holidays: 8 days (8 standard + 4 float

401(k) retirement plan

Medical

Dental

Vision

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev in Bridgeport, Connecticut is hiring a Dispatcher to oversee road service and provide customer support to clients. We seek customer service-oriented professionals who prioritize safety and reliability in daily operations.

The position offers union pay scales, with starting pay at $25.63 per hour and progression to $26.00 within three years, plus standard benefits for full-time staff. Applicants must pass a DOT drug screen where applicable.

Qualifications

• High School Diploma or GED; Technical Degree preferred.
• 3-5 years' experience dispatching.
• Excellent verbal, interpersonal and customer service skills.
• Problem solving and analytical skills.
• Must be able to work shifts or flexible work schedules as needed.
• DOT drug testing and physical may apply per regulations.

Responsibilities

• Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.

Skills

Dispatcher experience

Customer service

Safety minded

Education

High School Diploma or GED; Technical Degree preferred

Job description

Transdev in Bridgeport, Connecticut is hiring a Dispatcher to oversee road service and provide customer support to clients. We seek customer service-oriented professionals who prioritize safety and reliability in daily operations.

The position offers union pay scales, with starting pay at $25.63 per hour and progression to $26.00 within three years, plus standard benefits for full-time staff. Applicants must pass a DOT drug screen where applicable.