Transit Dispatcher & Operations Planner

GOLDEN GATE BRIDGE, HIGHWAY AND TRANSPORTATION DISTRICT; San Rafael (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Golden Gate Bridge, Highway and Transportation District seeks a Dispatcher to plan and assign daily work for bus operators, maintain high service levels, and support radio coordination with supervisors. The role requires applying the labor agreement in scheduling and ensuring safety and reliability while working with extended shifts as needed.

The position emphasizes accurate timekeeping, daily schedules, and strong customer service with District staff and vendors.

Qualifications

• Experience arranging daily dispatch plans based on resources.
• Knowledge of labor agreements affecting scheduling decisions.
• Ability to coordinate radio contacts with field staff.
• Focus on safe, reliable service and customer relations.
• Attention to attendance and compliance with rules.

Responsibilities

• Develops a daily dispatch plan based on equipment and operator availability.
• Maintains scheduled and unscheduled service with minimal overtime.
• Uses labor agreement to schedule extra board and make assignments.
• Coordinates with bus transportation supervisors in the field.
• Verifies time clocks, schedules, and driver documents.
• Upholds safety rules and professional conduct.

Skills

Dispatch planning

Radio communication

Customer service

Supervision

Tools

Time clocks

Job description

Golden Gate Bridge, Highway and Transportation District seeks a Dispatcher to plan and assign daily work for bus operators, maintain high service levels, and support radio coordination with supervisors. The role requires applying the labor agreement in scheduling and ensuring safety and reliability while working with extended shifts as needed.

The position emphasizes accurate timekeeping, daily schedules, and strong customer service with District staff and vendors.