Transit Dispatcher & Scheduler - Flexible Schedule

Bay Aging; Gloucester (VA); On-site; USD 21,000 - 25,000; Full time

Job summary

Bay Aging operates Bay Transit in Virginia and seeks a Scheduling/Dispatch Specialist. You will coordinate rides, confirm pickups, and adjust routes based on changing road conditions, weather, and requests from riders and drivers.

The role requires handling multiple tasks, using RouteMatch and Microsoft Office, and maintaining clear communication with drivers. A valid driver's license and a high school diploma are required.

Qualifications

• Requires a High School Diploma or equivalent.
• Experience in customer service is preferred.
• Must possess a valid driver's license.

Responsibilities

• Coordinate rides by taking incoming calls and confirming pickups.
• Schedule rides into routing/scheduling software and ensure optimal routes.
• Maintain ongoing communication with drivers and dispatchers to handle changes.
• Prepare daily driver manifests and accurately record time and mileage.
• Occasionally provide rides to stranded passengers when needed.

Skills

Phone systems & radio

Dispatch & routing software

Microsoft Office

Stressful communication

Education

High School Diploma or equivalent

Tools

RouteMatch

Microsoft Office

Job description

Bay Aging operates Bay Transit in Virginia and seeks a Scheduling/Dispatch Specialist. You will coordinate rides, confirm pickups, and adjust routes based on changing road conditions, weather, and requests from riders and drivers.

The role requires handling multiple tasks, using RouteMatch and Microsoft Office, and maintaining clear communication with drivers. A valid driver's license and a high school diploma are required.