Transit Dispatcher: Expert Route & Driver Support

MTM, Inc; Perrysburg (OH); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with company match

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Job summary

MTM Transit in Perrysburg, OH seeks a Part-Time Dispatcher to direct daily route and trip operations, ensuring safe, cost-efficient, on-time performance. You will communicate with drivers, organize trips by schedule, and report issues to managers.

Prior dispatch experience is preferred, with proficiency in scheduling systems and GPS/GIS tools. The role requires high school diploma or GED and strong communication, organization, and data-entry skills.

Qualifications

• High school diploma or GED required.
• 2+ years in transportation routing, dispatching, and scheduling preferred.
• Experience with transit scheduling systems preferred.
• Knowledge of GPS and GIS systems preferred.

Responsibilities

• Assist with all phone call information and dispatching of rides.
• Organize and route trips based on schedule and location to ensure optimal performance.
• Provide assistance to drivers for directions to destinations.
• Assist drivers and transportation providers with problems or issues relating to scheduling.
• Establish and maintain effective communication with transportation providers.
• Report incidents to the manager and document no-shows or on-time performance issues.
• Inform providers of next-day trips and new trips.
• Monitor radios and on-road service quality.

Skills

Scheduling software

Two-way radio communication

Data analysis

Phone/communication

Microsoft Word

Excel

GPS

GIS systems

Time management

Education

High school diploma or GED

Tools

Microsoft Word

Excel

GPS

GIS

Job description

MTM Transit in Perrysburg, OH seeks a Part-Time Dispatcher to direct daily route and trip operations, ensuring safe, cost-efficient, on-time performance. You will communicate with drivers, organize trips by schedule, and report issues to managers.

Prior dispatch experience is preferred, with proficiency in scheduling systems and GPS/GIS tools. The role requires high school diploma or GED and strong communication, organization, and data-entry skills.