Transit Analytics Associate: Drive Data-Powered Ops

Washington Metropolitan Area Transit Authority; Falls Church (VA); On-site; USD 65,000 - 82,000; Full time

Job summary

Washington Metropolitan Area Transit Authority is seeking a Management Associate to support the Office of Performance, Benchmarking and Customer Research. The role focuses on data-driven insights to improve transit experience and bus operations, with responsibilities spanning reporting, dashboard maintenance and analytical studies.

The ideal candidate will have a Bachelor’s degree and up to two years of relevant experience, proficiency in MS Office, and a collaborative, problem-solving mindset.

Qualifications

• Bachelor’s degree in Engineering, Business Administration or General Studies.
• Not more than two years of relevant experience.
• Experience with data analysis, reporting, and dashboards is preferred.
• Proficient in MS Office and data tools.

Responsibilities

• Create regular reports on performance metrics for transit operations.
• Maintain dashboards to support service improvement decisions.
• Perform analyses on bus operations to identify trends and gaps.
• Collaborate with cross-functional teams to present findings.
• Support data governance and policy development related to operations.

Skills

Data analysis

Reporting

Dashboards

Communication

Education

Bachelor’s degree in Engineering, Business Administration or General Studies

Tools

Microsoft Office

Job description

Washington Metropolitan Area Transit Authority is seeking a Management Associate to support the Office of Performance, Benchmarking and Customer Research. The role focuses on data-driven insights to improve transit experience and bus operations, with responsibilities spanning reporting, dashboard maintenance and analytical studies.

The ideal candidate will have a Bachelor’s degree and up to two years of relevant experience, proficiency in MS Office, and a collaborative, problem-solving mindset.