Transfer Specialist

sci; Santa Ana (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account

Job summary

SCI seeks a compassionate courier/driver to perform first call transfers of the deceased, ensuring chain-of-custody compliance and accurate reporting in our proprietary software.

You will work with first responders and facilities, interact with bereaved families professionally, and assist with vehicle and cargo handling across local routes. Strong safety and computer skills are required.

Qualifications

• High School Diploma or equivalent is required.
• Current driver's license with a clean driving record.
• At least 1 year of courier/driver experience with customer interaction preferred.
• Lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds.
• Ability to work nights/weekends on-call and travel locally up to 100%.

Responsibilities

• Safely drive company vehicles for first call transfers and manage chain-of-custody paperwork.
• Cooperate with first responders, coroner, hospital staff, or senior living facility per procedures.
• Interact with bereaved family; maintain professionalism; handle soiled items per protocol.
• Enter transfer events into proprietary software according to procedures.
• Transport caskets to airports, care centers, or funeral homes; assist with moving caskets.

Skills

Customer interaction

Flexibility

On-call availability

Physical strength

Safety awareness

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

• Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Minimum Requirements

Education

High School Diploma or equivalent

Licenses

Current state/province issued driver's license with an acceptable driving record

Experience

At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond "standard" hours as the need arises
• Local travel up to 100% using company vehicle

Compensation

Salary: $16.90/hr - $20.00/hr

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 92705

Category (Portal Searching): Operations

Job Location: US-CA - Santa Ana