Transfer Specialist

sci; San Jose (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA with company contribution

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

SCI in San Jose, CA is seeking a Removal Specialist responsible for the care, removal, and transport of deceased, working with a team to ensure processes comply with laws and company policies.

You will safely drive company vehicles, maintain cleanliness, and present a professional appearance when contacting families. This role requires lifting up to 75 pounds and on-call weekend/night shifts.

Qualifications

• High School Diploma or equivalent.
• Valid state driver's license with clean driving record.
• At least 1 year of courier/driver experience with direct customer interaction preferred.

Responsibilities

• Safely drive company vehicles for first-call removals in compliance with laws and policies.
• Interact courteously with bereaved families during home removals.
• Enter event information into proprietary software.
• Transport caskets to airports, care centers, or funeral homes.

Skills

Customer service

Driving

Physical strength

Basic computer skills

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Responsible for the care, removal, and transport of deceased. Collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Removal

• Safely drives company owned professional vehicles to perform "first call" removals of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and removal supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Minimum Requirements

• Education
  High School Diploma or equivalent
• Licenses
  Current state/province issued driver's license with an acceptable driving record
• Experience
  At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred
• Knowledge, Skills and Abilities
  Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond "standard" hours as the need arises
• Local travel up to 100% using company vehicle

Compensation

• Salary: $22.00/Hr - $24.50/Hr

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 95125

Category (Portal Searching): Operations

Job Location: US-CA - San Jose