Transfer Specialist

Service Corporation International; Oakland (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Dependent Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

Service Corporation International is seeking a driver/courier to perform first call transfers, transport caskets, and provide professional interaction with bereaved families in Oakland. The role requires driving company vehicles, adhering to chain-of-custody procedures, and maintaining clean, safe vehicles.

The position demands a valid driver's license, at least one year of courier experience, ability to lift heavy loads, and flexibility to work weekends and night shifts.

Qualifications

• High School Diploma or equivalent.
• Current state driver’s license with acceptable record.
• At least 1 year courier/driver experience with customer interaction preferred.
• Ability to work weekends, nights and holidays.
• Lift up to 75 lbs regularly; up to 100 lbs occasionally; push/pull up to 200 lbs.
• Ability to drive in hazardous, heavy traffic and weather conditions.
• Basic computer skills required.

Responsibilities

• Safely drive company vehicles for first call transfers in compliance with laws and policies.
• Enter transfer details into proprietary software per procedures.
• Transport caskets to airports, care centers, or funeral homes; assist with moving caskets.
• Interact professionally with bereaved families during home transfers; maintain sensitivity.
• Follow chain-of-custody, paperwork, and deceased identification processes.
• Cooperate with first responders, Coroner, hospital staff, or facilities as needed.

Skills

Customer interaction

Driving

Lifting 75 lbs

Computer skills

Education

High School Diploma

Tools

Proprietary software

Job description

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

Transfers

• Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures

• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

• High School Diploma or equivalent

Licenses

• Current state/province issued driver’s license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds

• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond “standard” hours as the need arises
• Local travel up to 100% using company vehicle

Compensation

Salary: $22.00/hr.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 94603
Category (Portal Searching): Operations
Job Location: US-CA - Oakland