Transfer Specialist

sci; Torrance (CA); On-site; USD 55,104,000 - 63,370,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

401(k) Retirement Savings Plan with公司匹

Job summary

SCI in Torrance, CA is seeking a Transfer Specialist responsible for the care, removal, and transport of deceased. You will collaborate with team members to ensure compliant processes and safely drive company vehicles, keeping them clean and presentable.

Role requires professional appearance when interacting with families, the ability to lift heavy loads, and flexibility to work nights and weekends. You’ll use proprietary software and coordinate with responders and facilities as part of daily

Qualifications

• High School Diploma or equivalent.
• Valid state driver’s license with clean driving record.
• At least 1 year of courier/driver experience with direct customer interaction preferred.
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally.

Responsibilities

• Safely drives company owned vehicles for first call transfer of deceased in accordance with laws and company policies.
• Cooperates with first responders, hospital staff, or senior living facility as required.
• Interact with bereaved families during home transfers with sensitivity and professionalism.
• Enter transfer information into proprietary software as per procedures.
• Transport caskets to airports, care centers, or funeral homes and assist with moving as needed.
• Keep vehicles clean, fueled, and ready for service; maintain supplies.

Skills

Customer interaction

Driving

Basic computer skills

Safety consciousness

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

Job Responsibilities

• Safely drives company owned professional vehicles to perform \"first call\" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification


• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures


• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression


• Enters deceased event information into proprietary software according to company procedures


• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets


• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable


• Fuels vehicles as necessary


• Follows safety guidelines and expenditure processes


• Maintains personal protective and transfer supplies in vehicles including cleaning products


• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Minimum Requirements

• Education: High School Diploma or equivalent


• Licenses: Current state/province issued driver's license with an acceptable driving record


• Experience: At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred


• Knowledge, Skills and Abilities: Ability work schedule to support business needs including weekends and nights; Ability to work on-call weekends, nights and holidays rotation; Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds; Ability to drive in hazardous, heavy traffic, and weather conditions; Basic computer skills required

Work Conditions

• Work Environment: Work indoors and or outdoors during all seasons and weather conditions; Local and/or multiple location traveling required; Comply with Field dress code policy


• Work Postures: Frequent, continuous periods of time standing, up 6 hours per day; Climbing stairs to access buildings frequently


• Physical Demands: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage; Lifting, pushing, pulling up to 75 pounds


• Work Hours: Working beyond \"standard\" hours as the need arises; Local travel up to 100% using company vehicle

Compensation

Salary: $20.00/hr.

Benefits

• Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working around and/or handling deceased and working around families and colleagues Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Postal Code: 90503

Category (Portal Searching): Operations

Job Location: US-CA - Torrance