Transfer Specialist

sci; Oakland (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k) plan with company match

Health insurance

Job summary

SCI in Oakland seeks a Transfer Specialist to handle care, removal, and transport of deceased. This role involves driving company vehicles, collaborating with teams, and maintaining professional appearance when meeting families.

Requirements include a high school diploma, a valid driver's license, and 1+ year as a courier/driver with customer interaction. Weekend and night shifts are required; lifting up to 75 lb regularly is needed.

Qualifications

• Education: High School Diploma or equivalent.
• Licenses: Valid driver's license with a clean driving record.
• Experience: At least 1 year as courier/driver; direct customer interaction preferred.
• Schedule: Available to work weekends and nights.
• Physical: Lift up to 75 lbs regularly; up to 100 lbs occasionally.
• Basic computer skills.

Responsibilities

• Safely drives company vehicles to perform first-call transfer of deceased in accordance with laws and policies.
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility.
• Interact with bereaved families professionally; maintain discretion.
• Enter transfer information into proprietary software.
• Transport caskets to airports, care centers, or funeral homes.

Skills

Driving

Customer interaction

Physical stamina

Team coordination

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Transfers

• Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

• Education: High School Diploma or equivalent
• Licenses: Current state/province issued driver's license with an acceptable driving record
• Experience: At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred
• Knowledge, Skills and Abilities: Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

Work indoors and or outdoors during all seasons and weather conditions

Local and/or multiple location traveling required

Comply with Field dress code policy

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Lifting, pushing, pulling up to 75 pounds

Work Hours

Working beyond "standard" hours as the need arises

Local travel up to 100% using company vehicle

Compensation:

Salary: $22.00/hr.

Benefits:

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 94603

Category (Portal Searching): Operations

Job Location: US-CA - Oakland