Transfer Specialist

sci; Greencastle (IN); On-site; USD 32,000 - 52,000; Full time

Job summary

SCI in Greencastle, IN is seeking a dependable courier/transfer driver to safely move deceased between facilities and homes, while honoring privacy and dignity throughout every step of the process.

Responsibilities include operating company vehicles, following chain‑of‑custody procedures, assisting families, submitting event information in our software, and transporting caskets to airports, care centers, or funeral homes.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of courier/driver experience with direct customer interaction preferred.
• Valid driver’s license with clean driving record.
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally.

Responsibilities

• Safely drives company owned vehicles for first call transfer of deceased, following laws and company procedures.
• Cooperates with first responders, Coroner, hospital staff, or senior living facilities.
• Interacts with bereaved family members at home transfers with professionalism and sensitivity.
• Enters event information into proprietary software according to company procedures.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.

Skills

Customer interaction

Basic computer skills

Driving

Education

High School Diploma

Job description

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

Transfers

• Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

• High School Diploma or equivalent

Licenses

• Current state/province issued driver's license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond "standard" hours as the need arises
• Local travel up to 100% using company vehicle

Postal Code: 46135

Category (Portal Searching): Operations

Job Location: US-IN - Greencastle