Transfer Services Specialist: Seamless Patient Transfers & UM

Enloe Health; Chico (CA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Zero-premium medical plan

Vision insurance

Retirement with employer match

Generous PTO

Extended Sick Leave

Flexible Spending Accounts

Employee Assistance Program

Educational Assistance

Job summary

Enloe Health in Northern California is seeking a Transfer Services Specialist (TSS) to join the Utilization Management team. You will coordinate acute patient transfers, work with the Emergency Department, Case Management, Payors, and external transfer services to ensure safe, timely, and efficient movement of patients.

The role requires strong communication, problem-solving, and data collection skills, plus the ability to manage multiple tasks with care and confidentiality.

Qualifications

• Two years' experience with computers, databases, spreadsheets, and MS Office.
• Associate degree or higher in a health-related field, or two years’ medical setting experience.
• Working knowledge of medical terminology and data analysis.

Responsibilities

• Coordinate patient transfers with the Transfer Team, ED, and payors.
• Provide administrative support to the Director and Supervisor of Transfer Services.
• Track training requirements, onboarding, and meetings; maintain records.
• Assist with data collection and reporting on transfer activities.

Skills

Communication skills

Microsoft Word

Microsoft Excel

Data analysis

Confidentiality

Problem solving

Customer service

Education

Associate degree or higher in a health-related field

Two years' medical setting experience

Tools

Internet access

Job description

Enloe Health in Northern California is seeking a Transfer Services Specialist (TSS) to join the Utilization Management team. You will coordinate acute patient transfers, work with the Emergency Department, Case Management, Payors, and external transfer services to ensure safe, timely, and efficient movement of patients.

The role requires strong communication, problem-solving, and data collection skills, plus the ability to manage multiple tasks with care and confidentiality.