Transfer Services Manager

OSU Oregon State University; Bend (OR); On-site; USD 54,000 - 59,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Tuition reduction benefits

Flexible work arrangements

Retirement savings

Job summary

Oregon State University in Bend, OR is seeking a Transfer Services Manager for the OSU-Cascades campus. Based in Bend, you will lead regional transfer initiatives, coordinate with community colleges, and guide students through admissions and transfer pathways to OSU, Corvallis, and Ecampus.

The role emphasizes outreach, collaboration with multiple partners, and driving enrollment for transfer-bound students, with a focus on equity and access.

Qualifications

• Bachelor’s degree in a field from a regionally accredited institution.
• At least one year full-time professional experience in a higher education student services role or related fields.
• Demonstrated professional oral and written communication skills.
• Strong organizational/project management, public speaking, and event planning skills.
• Collaborative work with multiple internal and external stakeholders.
• Enthusiastic and motivated to promote student success.
• Ability to handle pressure with diverse clientele.
• Ability to interpret and explain complex information tactfully.
• Experience handling confidential information.
• Ability to solve problems and adapt to ambiguity.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Commitment to inclusive excellence and diversity.

Responsibilities

• Serve as OSU’s primary representative for prospective transfer students and DPP participants across Central and Eastern Oregon.
• Promote and support OSU’s Degree Partnership Program and transfer pathways.
• Build collaborative relations with community colleges across Central and Eastern Oregon as liaison.
• Provide guidance on admissions, transfer pathways, financial aid, and resources.
• Support OSU Cascades and partner college events and programs.
• Serve as the regional representative for transfer pathways and the DPP.
• Lead outreach, recruitment, advising coordination, and partnership development to increase access and enrollment.

Skills

Bachelor's degree

Higher ed experience

Communication skills

Project management

Collaboration skills

Professionalism

Confidential data handling

Problem solving

MS Office

Inclusive excellence

Driver's license

Education

Bachelor's degree

Graduate degree

Tools

BANNER SIS

Slate

DegreeWorks

Job description

Department: Office of Admissions

In the Office of Admissions, we are searching for a Transfer Services Manager. This is a full‑time (1.00 FTE), 12‑month professional faculty position located in Bend, Oregon on the OSU-Cascades campus.

For additional information, please contact Morgan Raleigh at [e-mail] or 541‑737‑8078.

Key Responsibilities

• Serve as the primary OSU representative for prospective transfer students and Degree Partnership Program participants throughout Central and Eastern Oregon.
• Promote and support Oregon State University’s Degree Partnership Program and related transfer pathways.
• Establish and maintain strong collaborative relationships with community colleges across Central and Eastern Oregon serving as a liaison between OSU academic and student support units and regional educational partners.
• Provide individualized guidance to prospective transfer and DPP students regarding admissions processes, transfer pathways, academic opportunities, financial aid, and student resources.
• Support, coordinate and represent OSU through programs and events both at OSU Cascades and partner community colleges.
• The Transfer Services Manager serves as Oregon State University’s primary regional representative for prospective transfer students and Degree Partnership Program (DPP) participants throughout Central and Eastern Oregon.
• Based in Bend, Oregon, on the OSU-Cascades campus, this position provides strategic leadership, outreach, recruitment, advising coordination, and partnership development designed to increase access, enrollment, and student success for transfer‑bound students seeking bachelor's degree completion through OSU-Cascades, Corvallis and Ecampus.
• The Transfer Services Manager builds and sustains collaborative relationships with community colleges, educational partners, and community stakeholders across the region.
• The position serves as a key ambassador for Oregon State University’s transfer pathways and the Degree Partnership Program, helping students navigate successful transitions from two‑year and other transfer institutions to OSU while supporting equitable access and degree attainment.

Required Qualifications

• Bachelor’s degree in field of choice from regionally accredited institution.
• Minimum one year full‑time professional experience working in a higher education student services role (or a related field including K-12 education or non‑profit work) such as recruiting and admissions, advising, orientation, international programs, financial aid, career services, academic programs, or related fields.
• Demonstrated professional oral and written communication skills.
• Strong organizational/project management, public speaking, and event planning skills with keen attention to detail.
• Demonstrated collaborative skills working with multiple stakeholders, both internal and external to an organization.
• Enthusiastic and strong motivation to promote student success.
• Ability to think clearly under pressure and demonstrate professionalism in working with a diverse clientele.
• Ability to interpret, apply, and explain complex information and handle difficult inter‑personal situations with tact and diplomacy.
• Experience working with confidential information.
• Demonstrated ability to problem‑solve and adapt to ambiguity in a rapidly changing environment.
• Ability to utilize a computer and the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Demonstrable commitment to promoting and enhancing inclusive excellence, and the ability to work with other individuals whose culture and/or beliefs may differ from your own.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self‑report convictions and those in youth programs may have additional criminal history checks every 24 months. This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self‑report convictions as per University Policy 05-030.

Preferred Qualifications

• A combination of experience in an administrative role in Admissions, Financial Aid, Registrar’s Office, Student Success, distance education/online learning or academic articulation, academic advising.
• In depth knowledge of transfer student issues.
• Experience as a transfer student.
• Proficiency in BANNER SIS, Slate, DegreeWorks or other CRMs.
• Graduate degree in College Student Services Administration, Higher Education, Counseling, or another relevant field.
• Previous experience with community college and/or transfer student populations (particularly in an academic advising or recruiting role).
• Fluency in a second language, Spanish preferred.

Working Conditions and Schedule

Typically, office work with moderate amount of travel required. Some evening and weekend work is required. Position based at OSU Cascades.

Salary Range

$53,700-$59,300

Facts About Oregon State University

• Top 1.4% university in the world
• More research funding than all public universities in Oregon combined
• 1 of 3 land, sea, space and sun grant universities in the U.S.
• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
• 7 cultural resource centers that offer education, celebration and belonging for everyone
• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
• 35k+ students including more than 2.3k international students and 10k students of color
• 217k+ alumni worldwide

Benefits and Total Rewards Package

• Medical, Dental, Vision and Basic Life.
• OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical care insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.
• Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.

Equal Opportunity and Inclusion Statements

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system.

If this position has “critical or security-sensitive” responsibilities and/or driving duties and you are selected as a finalist, your initial job offer will be contingent upon the results of a job‑related pre‑employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre‑employment check, please contact OSU’s Employee and Labor Relations team at [e-mail].

You are not required to note the presence of a disability on your application to receive an accommodation. Please request any reasonable accommodations for disability as early as possible in the application and search process. Requests may be directed to the hiring unit, or to the Office of Equal Opportunity and Access at (541) 737‑3556.

OSU’s Title IX Coordinator is the Executive Director of the Office of Equal Opportunity and Access (EOA). For information on OSU’s nondiscrimination policy and procedures, including how to report information about conduct that may constitute discrimination or make a complaint of sex discrimination under TitleIX, contact EOA by phone: 541‑737‑3556, email: [e-mail], mail/location: 330 Snell Hall, Corvallis OR 97331, or visit EOA’s website: eoa.oregonstate.edu.

Know Your Rights Oregon Family Leave Act: Department of Labor Family and Medical Leave Act: