Transfer Advisor

University of North Carolina Charlotte; Charlotte (NC); On-site; USD 55,000 - 58,000; Full time

Job summary

UNC Charlotte is seeking a Transfer Advisor to assist prospective and enrolled transfer and adult students with academic advising and transition support. The role focuses on pre-transfer advising for the 49erNext program and expands access through group sessions and scalable resources.

The position contributes to outreach, engagement initiatives, and collaboration with campus partners to improve credit mobility and timely graduation for students.

Qualifications

• Master's degree in higher education, student affairs, counseling, or a related field.
• 1-2 years of direct experience advising, coaching, or counseling college students.
• Experience working with North Carolina transfer students.
• Excellent verbal and written communication skills

Responsibilities

• Provide academic advising to prospective and enrolled transfer and adult students through in-person and virtual appointments.
• Maintain a caseload of 49erNext students and provide proactive pre-transfer advising.
• Explain how prior credits apply to degree requirements and course sequencing.
• Develop group advising sessions and scalable resources for transfer guidance.
• Support outreach, engagement programs, and campus partnerships.
• Monitor inquiries and maintain timely, student-centered information.

Skills

Verbal communication

Written communication

Interpersonal skills

Education

Master's degree

Job description

Position Information

• Position Number: 006766
• Vacancy Open to: All Candidates
• Working Title: Transfer Advisor
• Position Designation: EHRA Non-Faculty
• Employment Type: Permanent - Full-time
• Months per Year: 12
• Work Schedule: Monday - Friday, 8:00 am - 5:00 pm
• Hours per week: 40
• FLSA Status: Exempt
• Division: Academic Affairs
• Department: Undergraduate Education (Adm)
• Work Location: UNC Charlotte
• Salary Range: $55,000 - $57,999

Primary Purpose of Department

The University Transfer and Adult Student Center provides advising support, transition services, and advocacy to promote transfer and adult student success. Through collaboration with campus and external partners, the Center connects students to the resources, pathways, and support systems that facilitate a smooth transition into the university and support their progression to graduation.

The Center serves as a resource to transfer and adult students, with a particular emphasis on prospective and newly enrolled students, as well as a resource to faculty and staff.

Primary Purpose of Position

The Transfer Advisor supports prospective and enrolled students with prior college credit, including transfer and adult learners, by providing academic advising and transition support. The position will primarily provide pre-transfer advising to students participating in UNC Charlotte's 49erNext program while also supporting other transfer and adult students based on Center priorities and student needs.

The advisor helps students understand how prior coursework may apply to degree requirements, explore academic options, and identify coursework that supports preparation for their intended major and timely progression to graduation. Pre-transfer advising is currently delivered primarily through individual appointments and Transfer Guides. This position will help expand access to advising by developing group sessions and other scalable resources that provide clear and consistent guidance throughout the transfer process.

The advisor also contributes to outreach, engagement programming, and collaborative initiatives that strengthen transfer and adult student pathways, improve credit mobility, and support students as they transition to UNC Charlotte.

Summary of Position Responsibilities

Advising and Student Support (70%)

• Provide academic advising to prospective and enrolled transfer and adult students through in-person and virtual appointments and other advising modalities.
• Maintain an assigned caseload of 49erNext students enrolled at North Carolina community colleges and provide proactive pre-transfer advising and follow-up.
• Assist students in understanding how prior credit may apply to degree requirements, including general education, major prerequisites, and course sequencing.
• Guide students in exploring academic options and selecting coursework prior to enrollment that supports preparation for their intended major and timely progression toward graduation.
• Support students in navigating academic policies and processes, including major admission and declaration requirements, change of major processes, and institutional expectations after transfer.
• Provide supplemental advising support to enrolled students with transfer credit, including guidance on the academic petition process for credit reevaluation.
• Support newly enrolled students in navigating their transition and connecting with appropriate campus resources and services.
• Maintain accurate and timely documentation of advising interactions in accordance with university policies and best practices.

Resource Development, Outreach, and Engagement (15%)

• Develop and facilitate group advising sessions, and other scalable opportunities, that expand access to pre-transfer guidance for all prospective UNC Charlotte students, including students participating in 49erNext.
• Participate in outreach efforts, including partner visits, campus events, and virtual engagement opportunities.
• Assist with engagement and transition programming for transfer initiatives, including 49erNext Scholars, to help incoming students connect with campus resources, understand academic expectations, and build community.
• Use student questions, advising trends, participation data, and feedback to identify opportunities for new resources and improvements to advising and programming.

Communication and Operational Support (10%)

• Monitor and respond to inquiries received through Center email accounts and other communication channels.
• Provide timely, accurate, and student-centered information to prospective and enrolled students.
• Assist with the development and maintenance of advising resources, program communications, and website content.
• Support data collection and reporting related to advising, resource use, program participation, and student engagement.

Projects, Collaboration, and Professional Development (5%)

• Participate in departmental and university initiatives related to transfer, adult learner success, student transition, and pathway development.
• Collaborate with campus and external partners to support transfer pathways, improve the student experience, and reduce credit loss.
• Serve on committees or working groups as appropriate.
• Engage in ongoing professional development to stay current with best practices in advising, transfer, and adult student support.

Minimum Education/Experience

• Master's degree in higher education, student affairs, counseling, or a related field.

Preferred Education, Knowledge, Skills and Experience

• Master's degree and 1-2 years of direct experience advising, coaching, or counseling college students.
• Experience working with North Carolina community college or university transfer students.
• Demonstration of ability to establish rapport with individuals, inspire confidence, and build relationships.
• Excellent verbal and written communication skills that demonstrate tact, diplomacy, and the maintenance of confidentiality.

Special Notes to Applicants

• If there is a document you feel is relevant to this position that you would like reviewed with your resume and application, you may upload it to the "Other Documents" section of the Applicant Documents.
• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/