NC Boost Advisor (Grant-Funded Position)

Cleveland Community College; Shelby (NC); On-site; USD 38,000 - 58,000; Full time

Job summary

Cleveland Community College seeks an NC Boost Advisor for a grant-funded role. You will provide individualized academic and personal support to an assigned group of students within the NC Boost program, requiring day, evening, and occasional weekend hours and some travel.

Responsibilities include comprehensive advisement, policy explanations, helping with registration, and maintaining student records. You will promote services, coordinate events, and stay current on advising trends while

Qualifications

• Bachelor's degree required from a regionally accredited institution.
• Ability to work evenings and/or weekends with advanced notice.
• Strong customer service and communication skills.
• Ability to use productivity software and manage files.

Responsibilities

• Provide advisement support to an assigned group of students through degree completion.
• Explain policies and assist students in selecting educational goals and career paths.
• Assist with registration; verify prerequisites.
• Maintain records/files on advising activities and student information.
• Maintain accurate tracking data and notes for each student; refer as needed.
• Organize periodic events and programs for students, faculty, and staff.
• Stay current on trends in academic advising.
• Publicize and promote college services and activities.

Skills

Oral communication

Written communication

Customer service

Team collaboration

Multi-tasking

Office software

Education

Bachelor's degree

Tools

Word processors

Spreadsheets

Email

Electronic forms

Job description

NC Boost Advisor (Grant-Funded Position)

Job Title NC Boost Advisor (Grant-Funded Position)

Job Description

Provide individual academic and personal support to an assigned group of community college students within the NC Boost program. This position requires day, evening, and occasional weekend hours and travel. This position is grant funded by the North Carolina Community College System.

• Delivers comprehensive advisement support services to an assigned group of students through degree completion.
• Explain policies, procedures, and program requirements and assist students in selecting educational and career goals.
• Assist with registration; verify student prerequisites and requirements.
• Use MySuccess, the College’s early alert software program, to correspond with students who have concerns raised about their academic performance and other issues.
• Maintains records/files on advising activities and student information.
• Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs.
• Organize periodic special events and programs for students, faculty, and staff.
• Stay current on national trends and processes regarding academic advising.
• Publicize and promote services, resources, and activities of the College.
• Act as a liaison for tutoring, academic concerns, and personal counseling needs.
• Participate in faculty and divisional meetings, as requested.
• Assist with recruitment of new students into the program and retention activities
• Assist with graduation and other College-related duties.
• Participate in professional and staff development opportunities.
• Treat students and colleagues respectfully, speak to others courteously, and behave in such a way that creates a workplace environment that is marked by trustworthiness, honest but polite communication, and interpersonal interaction that are both personally cordial and professionally appropriate.
• Serve on committees as required.
• Perform other duties as assigned and other related duties incidental to the work described herein.

Salary Range

Salary Range Based on experience. Starting salary range $38,363 to $57,545.

Required Qualifications

Required Qualifications

• Bachelor’s degree from a regionally accredited institution in a related field.

Skills and Abilities

• Ability to work or meet in the evenings and/or on weekends, with advanced notice.
• Ability to provide leadership in anticipating and responding to change.
• Ability to work effectively and collegially with others.
• Ability to use productivity software, including a general knowledge of word processors and spreadsheets, the ability to send and receive email, and to complete and submit electronic forms.
• Employees are expected to perform essential computer skills (log on/off a computer, manage and organize files, print/scan forms using a copier, maintain and recall secure passwords and change password(s) routinely per college procedures).
• Excellent oral and written communication skills.
• Provide exceptional customer services with people internal and external to the institution.
• Effectiveness in the following College organizational competencies:

• Translating College purpose, values, and vision into organizational action
• Collaborating and facilitating
• Creating and innovating
• Anticipating and responding to change
• Providing vision and leadership

• Familiarity with and appreciation for the mission of a comprehensive community college.
• Flexible and adapts to change.
• Ability to multi-task with multiple departments and activities of others.

Preferred Qualifications

• Minimum of 3 years of pre-qualifying experience.

Physical Demands

ADA requirements for this position include critical thinking skills with the ability to process information, analyze data, make assessments, and exercise good judgment to make decisions; possess ease of mobility within the work environment and other areas of campus; and effective use of all forms of communication (oral, visual, auditory), including use of computers. Be able to lift weights up to 10 pounds on a regular basis.

Posting Number

Posting Number S187P

Open Date

Open Date 08/03/2026

Close Date

Open Until Filled Yes

Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * What is your highest level of education?
• • GED
  • High School Diploma
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • PHD