Transfer Advisor

The University of North Carolina; Charlotte (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

The University of North Carolina Transfer and Adult Student Center seeks a Transfer Advisor to support prospective and enrolled transfer and adult students, with a focus on pre-transfer advising for the 49erNext program. The role expands access to advising through group sessions and scalable resources.

You will help students apply prior credit to degree requirements, navigate policies, and connect with campus resources, contributing to timely graduation and student success.

Qualifications

• Master’s degree and 1-2 years of direct experience advising, coaching, or counseling college students.
• Demonstration of ability to establish rapport with individuals, inspire confidence, and build relationships.
• Excellent verbal and written communication skills that demonstrate tact, diplomacy, and the maintenance of confidentiality.

Responsibilities

• Provide academic advising to prospective and enrolled transfer and adult students through in-person and virtual appointments and other advising modalities.
• Maintain an assigned caseload of 49erNext students enrolled at North Carolina community colleges and provide proactive pre-transfer advising and follow-up.
• Assist students in understanding how prior credit may apply to degree requirements, including general education, major prerequisites, and course sequencing.
• Guide students in exploring academic options and selecting coursework prior to enrollment that supports preparation for their intended major and timely progression toward graduation.
• Support students in navigating academic policies and processes, including major admission and declaration requirements, change of major processes, and institutional expectations after transfer.
• Provide supplemental advising support to enrolled students with transfer credit, including guidance on the academic petition process for credit reevaluation.

Skills

Advising experience

Counseling

Student support

Education

Master’s degree

Job description

Please see Special Instructions for more details.

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.

The University Transfer and Adult Student Center provides advising support, transition services, and advocacy to promote transfer and adult student success. Through collaboration with campus and external partners, the Center connects students to the resources, pathways, and support systems that facilitate a smooth transition into the university and support their progression to graduation.

The Center serves as a resource to transfer and adult students, with a particular emphasis on prospective and newly enrolled students, as well as a resource to faculty and staff.

Primary Purpose of Position

The Transfer Advisor supports prospective and enrolled students with prior college credit, including transfer and adult learners, by providing academic advising and transition support. The position will primarily provide pre-transfer advising to students participating in UNC Charlotte’s 49erNext program while also supporting other transfer and adult students based on Center priorities and student needs.

The advisor helps students understand how prior coursework may apply to degree requirements, explore academic options, and identify coursework that supports preparation for their intended major and timely progression to graduation. Pre-transfer advising is currently delivered primarily through individual appointments and Transfer Guides. This position will help expand access to advising by developing group sessions and other scalable resources that provide clear and consistent guidance throughout the transfer process.

The advisor also contributes to outreach, engagement programming, and collaborative initiatives that strengthen transfer and adult student pathways, improve credit mobility, and support students as they transition to UNC Charlotte.

Summary of Position Responsibilities

Advising and Student Support (70%)

• Provide academic advising to prospective and enrolled transfer and adult students through in-person and virtual appointments and other advising modalities.
• Maintain an assigned caseload of 49erNext students enrolled at North Carolina community colleges and provide proactive pre-transfer advising and follow-up.
• Assist students in understanding how prior credit may apply to degree requirements, including general education, major prerequisites, and course sequencing.
• Guide students in exploring academic options and selecting coursework prior to enrollment that supports preparation for their intended major and timely progression toward graduation.
• Support students in navigating academic policies and processes, including major admission and declaration requirements, change of major processes, and institutional expectations after transfer.
• Provide supplemental advising support to enrolled students with transfer credit, including guidance on the academic petition process for credit reevaluation.
• Support newly enrolled students in navigating their transition and connecting with appropriate campus resources and services.
• Maintain accurate and timely documentation of advising interactions in accordance with university policies and best practices.

Resource Development, Outreach, and Engagement (15%)

• Develop and facilitate group advising sessions, and other scalable opportunities, that expand access to pre-transfer guidance for all prospective UNC Charlotte students, including students participating in 49erNext.
• Participate in outreach efforts, including partner visits, campus events, and virtual engagement opportunities.
• Assist with engagement and transition programming for transfer initiatives, including 49erNext Scholars, to help incoming students connect with campus resources, understand academic expectations, and build community.
• Use student questions, advising trends, participation data, and feedback to identify opportunities for new resources and improvements to advising and programming.

Communication and Operational Support (10%)

• Monitor and respond to inquiries received through Center email accounts and other communication channels.
• Provide timely, accurate, and student-centered information to prospective and enrolled students.
• Assist with the development and maintenance of advising resources, program communications, and website content.
• Support data collection and reporting related to advising, resource use, program participation, and student engagement.

Projects, Collaboration, and Professional Development (5%)

• Participate in departmental and university initiatives related to transfer, adult learner success, student transition, and pathway development.
• Collaborate with campus and external partners to support transfer pathways, improve the student experience, and reduce credit loss.
• Serve on committees or working groups as appropriate.
• Engage in ongoing professional development to stay current with best practices in advising, transfer, and adult student support.
• Master’s degree in higher education, student affairs, counseling, or a related field.

Preferred Education, Knowledge, Skills and Experience

• Master’s degree and 1-2 years of direct experience advising, coaching, or counseling college students.
• Experience working with North Carolina community college or university transfer students.
• Demonstration of ability to establish rapport with individuals, inspire confidence, and build relationships.
• Excellent verbal and written communication skills that demonstrate tact, diplomacy, and the maintenance of confidentiality.

Special Notes to Applicants

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.

9201 University City BlvdCharlotte, NC 28223