Academic Advisor II

University of North Carolina Charlotte

Charlotte (NC)

On-site

USD 58,000 - 64,000

Full time

8 days ago

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Job summary

The University of North Carolina Charlotte invites applications for Academic Advisor II to support undergraduate and graduate students in Mechanical Engineering Technology, Electromechanical Engineering Technology, and Applied Energy programs. Using a developmental model, the advisor helps students plan their pathways, monitor progress, and access campus services.

Responsibilities include advisement from individual and group sessions, probation monitoring, graduation clearance, NSO and open

Qualifications

A master's degree in academic advising, student services, higher education, engineering, or a related field is required.
Three to five years of experience involving student academic advising in a higher education setting.
Working knowledge of Banner, Ellucian, Navigate 360, and/or DegreeWorks preferred.
Experience with STEM majors and medium to large student caseloads preferred.
Attention to detail, strong organizational and multitasking abilities, and excellent communication.

Responsibilities

Academic advising and monitoring at‑risk students with action plans.
Collaborate with Program Directors to implement academic success initiatives.
Provide Graduate student services support in ET programs.
Report on academic progression and graduation‑oriented advising.
Process degree clearance for undergraduate students.
Develop knowledge of campus support services and referral processes.

Skills

Great communication

Organization skills

Confidentiality compliance

Interpersonal problem-solving

Team collaboration

Education

Master's degree in advising/related field

3–5 years advising experience

Tools

Banner

Ellucian

Navigate 360

DegreeWorks

Job description

Academic Advisor II

Position Number: 004519
Vacancy Open to: All Candidates
Working Title: Academic Advisor II
Position Designation: EHRA Non-Faculty
Employment Type: Permanent - Full-time
Months per Year: 12
Work Schedule: 8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.
Hours per week: 40
FLSA Status: Exempt
Division: Academic Affairs
Department: College of Engineering (Col)
Work Location: Smith Building
Salary Range: $58,000 - $63,994
Posting Open Date: 08/14/2026
Posting Close Date: 08/21/2026
Open Until Filled: No
Proposed Hire Date: 10/01/2026

Primary Purpose of Department

The department nurtures a professional, collaborative, and supportive learning community in which all stakeholders (students, faculty, industry sponsors, and partners) can succeed.

Primary Purpose of Position

This position serves undergraduate and graduate students within the Mechanical Engineering Technology, Electromechanical Engineering Technology, and Applied Energy and Electromechanical Engineering programs, as well as students in transition, prospective high school and transfer students into these programs. Using a developmental model approach, Academic Advisors work with students so that students develop the knowledge and skills and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. Advising services encompass a range of interactions with students from individual and small group meetings to email and virtual. Advisors also provide orientation to new students, support to first‑generation college students and transfer students, intervention programs for at‑risk students, and graduate students. ET advisors have the ability to work autonomously in a complex, team‑oriented academic office with significant student traffic, have a commitment to student success and the ability to listen and analyze academic needs, will collaborate with faculty in the Engineering Technology programs to provide additional information/services/programming to majors, will participate in new student orientations (NSO), Admitted Students Days, Open House Events, Discover Engineering Day, and other events as necessary, generate reports on academic progression, graduation-oriented advising, process degree clearance for undergraduate students, and develop a thorough working knowledge of campus support services and referral processes.

Summary of Position Responsibilities

The academic advisor is primarily an implementer of a developmental advising model that involves a tailored series of interactions and communications using advising tools and systems designed to address the specific needs of the students served by the advising office. This tailored developmental approach acknowledges that individual student profiles and those of student cohorts may differ not only at the onset of the student's academic experience but throughout their academic career. The advisor must have the experience, education, and background necessary to serve the educational function of an advisor. However, he or she is doing so in a context developed with department leadership.

Specific Functional Areas

Academic advising
Monitor at‑risk students and develop and oversee a Student Action Plan for students placed on Academic Probation
Collaborate with Program Directors to implement academic success initiatives to proactively retain at‑risk students.
Student services support to graduate students in ET programs
Commitment to student success and the ability to listen and analyze academic needs.
Collaboration with faculty to provide additional information/services/programming to majors
Reporting on academic progression and graduation‑oriented advising
Degree clearance for undergraduate students
Thorough working knowledge of campus support services and referral processes

Minimum Education/Experience

A master's degree in academic advising, student services, higher education, engineering, or a related field is required.
Three to five years of experience involving student academic advising in a higher education setting.

Preferred Education, Knowledge, Skills and Experience

A working knowledge of BANNER, Ellucian, Navigate 360, and/or DegreeWorks preferred.
Experience working with STEM majors preferred.
Experience working with medium to large student caseloads preferred.
The candidate must also be attentive to detail, possess strong organizational skills with the ability to prioritize while multitasking, and manage tasks in an efficient and timely manner.
Excellent communication and interpersonal problem‑solving skills are a must.
Ability to interact effectively with advisees, staff, and faculty is required.
A viable candidate must comprehend and abide by federal and university student confidentiality requirements.
Proficient use of computers (Google Suite, Excel, Word, PowerPoint) is necessary.

Special Notes to Applicants

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.

Required Documents