Transfer Admin & Data Entry Specialist (Notary)

Forest Lawn Memorial Park Association; Glendale (CA); On-site; USD 36,000 - 44,000; Full time

Job summary

Forest Lawn Memorial Park Association in Glendale is seeking an Administrative Assistant to support the Transfer department with data entry, records management, and client communications. You will handle phone calls, draft correspondence, maintain logs, and ensure accuracy of transfer documentation.

Requirements include a high school diploma (associate degree preferred), strong Microsoft Office skills, and the ability to work under pressure and meet deadlines.

Qualifications

• High school diploma or GED required.
• Associate’s degree preferred.
• Notary Public commission preferred.

Responsibilities

• Perform data entry and verification in internal record database for transfers of ownership of cemetery property.
• Prepare property transfer files for verification, including mail-out envelopes and certificates.
• Organize transfer files and ensure copies of original documents are made before mailing.
• Prepare transfer files to be sent to Records Department via internal mail.
• Maintain and check departmental logs for accuracy.
• Answer incoming calls and take detailed messages for the department.
• Transfer calls with details to the Transfer Paralegal or Manager.
• Return calls to client families and obtain additional information as needed.
• Check department voicemails and emails for information.
• Collect department payments submitted by Transfer Paralegals.
• Balance department payments, prepare bank deposits, and cash reports.
• Ensure approved refunds are completed per refund process.
• Distribute department work among Transfer Paralegals.
• Prepare transfer/repurchase files for signature.
• Direct non-Transfer Department calls appropriately.
• Keep Manager informed of departmental concerns.
• Pickup/deliver urgent mail between departments.
• Collect documents and receipts for client payments.
• Maintain confidentiality of department data.
• Maintain inventory and order supplies.
• Keep department suite clean, organized, and secure.
• Travel to Forest Lawn locations to photograph tablets/interment spaces and assist with translations if needed.
• Notarize documents if licensed; may travel to other locations for notarization.

Skills

Data Entry

Customer Service

Telephone Handling

Documentation/Record Keeping

Education

High School Diploma or GED

Associate’s degree preferred

Notary Public commission preferred

Tools

Microsoft Office Suite

Job description

Forest Lawn Memorial Park Association in Glendale is seeking an Administrative Assistant to support the Transfer department with data entry, records management, and client communications. You will handle phone calls, draft correspondence, maintain logs, and ensure accuracy of transfer documentation.

Requirements include a high school diploma (associate degree preferred), strong Microsoft Office skills, and the ability to work under pressure and meet deadlines.