Transaction Specialist I

Auction.com; Irvine (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan with 25% company match

Paid Time Off (PTO) and 12 holidays

Job summary

Auction.com is recruiting a Transaction Specialist I to drive offers from contract to closing. You will manage communications with buyers, agents, lenders, and closing partners while ensuring timely updates and accurate documentation in our systems.

The role requires strong organizational skills, meticulous attention to detail, and the ability to juggle multiple priorities in a fast-paced environment. Base pay is hourly with an annual bonus opportunity.

Qualifications

• Proven organizational skills and attention to detail.
• Strong communication and customer-service orientation.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Move offers to closing per KPI timelines.
• Document delays and update stakeholders.
• Maintain records in Salesforce or designated systems.
• Handle calls with buyers, agents, lenders, and closing companies.
• Assist with buyer communications for offers under contract.
• Resolve escalations and document actions taken.
• Collaborate with internal teams and partners to remove blockers.
• Support reporting on transaction performance and closing timelines.
• Review data for accuracy and regulatory adherence.
• Maintain audit-ready documentation.

Skills

Organizational skills

Attention to detail

Communication

Customer service

Collaboration

Multi-tasking

Tools

Salesforce

MS Office

Job description

At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid-empowering our people to thrive and shape the future of the industry.

Transaction Specialist I

Position Summary

The Transaction Specialist I plays a critical role in ensuring offers move seamlessly from contract to closing. The primary responsibility is to push offers to close on time, document any delays, and maintain proactive communication with all parties involved. This includes issue resolution, inbound and outbound calls, and timely email communication with buyers, agents, and closing partners. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Transaction Management

• Ensure offers progress to closing per KPI timelines.
• Document delays and communicate updates to all stakeholders promptly.
• Maintain accurate records in Salesforce or designated systems.

Communication & Issue Resolution

• Handle inbound and outbound calls with buyers, agents, lenders, sellers, and closing companies.
• Assist with all buyer communication (calls and emails) for offers under contract.
• Address escalations timely and drive resolution; document actions and outcomes.

Collaboration

• Work with internal teams and external partners to remove blockers and keep transactions on track.
• Support reporting on transaction performance and closing timelines.

Compliance & Quality Control

• Review transaction data for accuracy and completeness.
• Ensure adherence to SOPs and regulatory requirements.
• Maintain audit-ready documentation.

The base wage for this role at the time of posting and hire ranges from $30 - $35 per hour. Actual compensation offered will be determined based on a number of factors, including but not limited to a candidate’s qualifications, skills, competencies, experience, and geographic location.

In addition to the base wage, this position is eligible for an annual performance bonus.

Auction.com also offers a comprehensive benefits package for eligible employees, including (but not limited to):

• Medical, dental, and vision insurance.
• Auction.com contributes an amount equal to 25% of your eligible contributions in our 401k plan.
• Paid Time Off (PTO), including 12 paid holidays.

The availability and value of benefits may vary and are subject to the terms and conditions of the applicable plan documents.

The Company reserves the right to modify compensation and benefits programs at any time, consistent with applicable law.

Learn More About Our Benefits And Culture At

https://www.auction.com/lp/careers/

Auction.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by applicable law.