Sr. Director, Human Resources Business Partner and L&D

Auction.com; Irvine (CA); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Job summary

Auction.com is seeking a strategic HRBP and Learning & Development leader to partner with Sales and Operations in shaping talent, org design, and capability building. You will own end-to-end L&D for sales, drive onboarding, and leadership development in a fast-paced, regulated environment.

Ideal candidates bring 10+ years of HR experience with HRBP scope and 3+ years in L&D, plus strong coaching, analytics, and program-management skills.

Qualifications

• Bachelor’s degree in HR, OD, Business, Education, or related field (Master’s preferred).
• 10+ years of progressive HR experience with significant HRBP scope.
• 3+ years of L&D or organizational development experience (or blended role).

Responsibilities

• Serve as a trusted advisor to Sales and Operations leaders, providing both day-to-day coaching and strategic counsel on performance, compensation, and engagement.
• Translate business needs into actionable people strategies and learning roadmaps by assessing capability gaps.
• Lead and ensure execution of performance management, calibration, and development planning.
• Lead talent reviews, succession planning, and development planning to drive retention and internal mobility.
• Design and deliver scalable onboarding and ramp programs for Sales and Operations, partnering with SMEs.
• Develop leader and manager development experiences to strengthen frontline leadership and reduce attrition.
• Create and continuously improve learning content, workshops, playbooks, and self-service resources.
• Leverage AI to accelerate L&D content creation and role-based learning paths.
• Use data to diagnose issues, measure program impact, and define success metrics.

Skills

HRBP experience

Learning & Development

Strategic planning

Stakeholder management

Executive coaching

Data analytics

Change leadership

Project management

Education

Bachelor’s degree in HR/OD/Business/Education

Master’s degree preferred

Tools

Office 365

HRIS

Reporting tools

Learning platforms

Job description

At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid - empowering our people to thrive and shape the future of the industry.

Overview

We are seeking a strategic, hands-on HRBP and Learning & Development leader to support an evolving sales organization. The Sr. Director, HRBP and L&D contributes to company performance by partnering with Sales and Operations leaders to align talent, organizational design, and capability building to achieve key business objectives. This role blends core HRBP responsibilities, including performance and compensation consultation, employee relations, policy interpretation, engagement, talent management, and workforce planning, with end-to-end L&D ownership for sales, sales leadership, and operations development.

The successful candidate will build scalable programs that accelerate ramp time, cultivate a strong sales culture, strengthen manager effectiveness, and reinforce a collaborative, high-performance environment with a focus on exceptional employee experience.

Key Responsibilities

Strategic HR Business Partnership

• Serve as a trusted advisor to Sales and Operations leaders, providing both day-to-day coaching and strategic counsel across performance management, compensation, employee relations, engagement, workforce planning, and organizational design.
• Partner with leadership to assess capability gaps (role clarity, skills, behaviors, and process adherence) and translate business needs into actionable people strategies and learning roadmaps.
• Ensure consistent and rigorous execution of performance management practices, including goal setting, calibration, feedback cycles, and development planning.
• Lead talent reviews, succession planning, and development planning to drive retention, internal mobility, and bench strength for critical roles.
• Lead and/or support annual HR cycle deliverables, including performance cycles, talent reviews, and compensation planning (merit and bonus).

Learning & Development / Sales Enablement

• Design and deliver scalable Sales and Operations onboarding and ramp programs (new hire, upskilling, and role transitions) in partnership with functional subject matter experts.
• Build leader and manager development experiences (coaching, feedback, performance conversations) to strengthen frontline leadership and reduce regrettable attrition.
• Create and continuously improve learning content and experiences, including facilitation, workshops, playbooks, manager toolkits, and self-service resources.
• Leverage AI capabilities to accelerate and enhance the creation of L&D content (e.g., sales playbooks, role-based learning paths, call coaching scripts, and micro-learnings).
• Support development across product, process, skills, and leadership behaviors aligned to business priorities.

Change Leadership & Transformation

• Act as a change leader within an evolving sales organization, supporting shifts in segments, territories, compensation plans, and operating rhythms.
• Ensure leaders are equipped with communication strategies, tools, and collateral needed to successfully drive adoption and sustain change.

Data, Insights & Program Effectiveness

• Use data and insights (attrition, engagement, ramp time, quota attainment, internal mobility, and performance outcomes) to diagnose issues, prioritize investments, and measure program impact.
• Establish accountability and define success metrics for programs, including adoption, proficiency, behavior change, and business results.

Qualifications

• Strong foundation in HR principles and practices, including employment law, compliance, employee relations, and performance management.
• Demonstrated experience supporting Sales and/or Operations functions, with strong business acumen and ability to influence at all levels.
• Exceptional communication, facilitation, and stakeholder management skills, with the ability to translate complex topics into clear, actionable guidance.
• Proven ability to coach executives, people leaders, and employees through complex and sensitive situations, balancing empathy, compliance, and business outcomes.
• Demonstrated Learning & Development experience, including needs assessment, program design, facilitation, and evaluation.
• Experience building or scaling onboarding and sales readiness programs and partnering effectively with cross-functional stakeholders and subject matter experts.
• Strong analytical mindset with comfort using people and business data to diagnose issues, prioritize actions, and communicate impact.
• Ability to operate effectively in a fast-paced, regulated environment with strong program and project management skills.
• Demonstrated ability to identify root causes and deliver practical, effective solutions to business and people challenges.
• Proficiency with Office 365 and experience leveraging HRIS, reporting tools, and learning platforms to scale programs and measure outcomes.
• Excellent organizational skills with the ability to manage competing priorities and deliver high-quality results under time constraints.

Education & Experience

• Bachelor’s degree in Human Resources, Organizational Development, Business, Education, or related field (Master’s preferred).
• 10+ years of progressive HR experience with significant HRBP scope.
• 3+ years of L&D, enablement, and/or organizational development experience (or a blended role combining both).

Preferred Qualifications

• Multi-site client support experience.
• Experience supporting sales teams in high-growth or transformation environments.
• Mortgage servicing, financial services, and/or real estate industry experience.
• PHR/SPHR or SHRM-CP/SHRM-SCP certification.

Compensation

The good faith base salary [or wage] range for this role at the time of posting and hire is $170,000.00 - $190,000.00 per year. Actual compensation offered will be determined based on a number of factors, including but not limited to a candidate’s qualifications, skills, competencies, experience, and geographic location.

In addition to base salary, this position is eligible for an annual performance bonus.

Benefits

• Medical, dental, and vision insurance.
• Auction.com contributes an amount equal to 25% of your eligible contributions in our 401k plan.
• Paid Time Off (PTO), including 12 paid holidays.

The availability and value of benefits may vary and are subject to the terms and conditions of the applicable plan documents.

The Company reserves the right to modify compensation and benefits programs at any time, consistent with applicable law.

Learn More About Our Benefits And Culture At

https://www.auction.com/lp/careers/

Equal Opportunity

Auction.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by applicable law.