Transaction Processor Hybrid- CT

TEEMA Group; Hartford (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

TEEMA Group is seeking a Transaction Processing Associate in Hartford, CT. You will work under a supervisor to handle various processing projects, researching and updating consumer information across different systems.

The role requires accurate processing within guidelines, strong communication skills and the ability to meet daily productivity and QA standards in a busy environment.

Qualifications

• Must be able to organize work, set priorities and adapt to change.
• Proficient with standard software and PC systems or willing to be trained.
• Able to analyze data and use feedback to improve processes.
• Capable of meeting deadlines and producing accurate results.
• Able to type at least 40 WPM.
• Requires 1 year of previous experience or an associate degree or higher if no experience.
• Must pass a drug screen and background check.

Responsibilities

• Display a professional attitude toward employees, consumers, and partner agencies.
• Process case maintenance transactions with accuracy and in guidelines.
• Evaluate eligibility of medical expenses for the medical program.
• Communicate with clients verbally or in writing.
• Enter data into the Eligibility Determination System.
• Meet daily productivity standards for each task.
• Meet quality standards as defined by the QA Plan with minimal errors.
• Provide strong internal and external customer service.
• Maintain knowledge of procedures and operating systems used in your work.
• Ensure timely completion of tasks to meet contract guidelines.
• Attend shifts punctually and be prepared to perform daily responsibilities.

Skills

Organization

Typing speed 40 WPM

Analytical thinking

Independent work

Attention to detail

PC systems proficiency

Communication

Education

Associate degree

Job description

Job Title: Transaction Processor – CT
Job ID:87491
Location: Hartford, Connecticut

Overview: Reporting to a Transaction Processing Supervisor, the Transaction Processing Associate is responsible to work on various Transaction Processing projects. These projects involve researching, analyzing and updating consumer information utilizing different systems. Qualified candidates will bring a positive approach to meeting the high demands of a busy work environment.

What you will be doing:

• Consistently display a professional attitude towards company employees, Consumers, Access Health, DSS and activities.
• Process case maintenance transactions and perform all tasks accurately within the procedural guidelines and without errors.
• Evaluate and determine eligibility of medical expenses for medical program.
• Communicate with the client through verbal or written communication.
• Screen Consumers by data entering information into Eligibility Determination System.
• Meet or exceed the Daily Productivity standards for each task performed.
• Meet performance standards for Quality, as defined in the Quality Assurance Plan (QAP) with no errors.
• Exhibit exemplary customer service internally and externally. Consistently meet or exceed customer’s needs.
• Maintain a strong understanding and knowledge of the procedures and operating systems used to perform your work.
• Ensure timely completion of tasks, to meet contract guidelines.
• Report to work on time and ready to perform daily responsibilities at the start of your shift.
• Be relied on to accomplish the best possible results and consistent.

What you must have:

• Ability to organize work, set priorities, remain flexible and adapt to change with a positive approach.
• Proficiency (or ability to be trained) with company standard software and PC systems.
• Ability to problem solve through analysis and ongoing feedback.
• Ability to achieve results through knowledge, commitment and attention to detail and to meet established deadlines.
• Ability to work at a sustained pace to meet production rates while producing quality work.
• Must be detail oriented and possess the ability to detect, document and correct quality issues.
• Ability to work with limited direction after initial training.
• Ability to Type at least 40 WPM
• Must have either 1 year of previous experience or an associate degree or higher if no experience
• Must pass a drug screen and background check