Transaction Processor

Hire Evolution Consulting; East Hartford (CT); On-site; USD 52,000 - 65,000; Full time

Job summary

Hire Evolution Consulting is seeking a Transaction Processor Associate to handle a variety of processing activities and projects. You will research, analyze, and update consumer information across multiple systems, maintaining accuracy and a client-centric approach.

The role requires strong typing (40–45 wpm), attention to detail, and the ability to work in a fast-paced environment while meeting daily productivity and quality standards.

Qualifications

• Strong attention to detail and accuracy in processing transactions.
• Equivalent education and relevant work experience may be considered.
• Typing speed 40–45 wpm required.

Responsibilities

• Maintain a professional and respectful attitude when interacting with Conduent employees, consumers, Access Health, DSS, and partners.
• Process case maintenance transactions accurately and in accordance with procedures.
• Research, review, and analyze consumer information to determine eligibility for medical programs and expenses.
• Communicate effectively with clients and partners in writing and verbally.
• Enter and update information in the Eligibility Determination System.

Skills

Attention to detail

Accuracy

Organization

Problem-solving

Education

High school diploma or equivalent

Tools

Eligibility Determination System

Databases

Job description

Position Title: Transaction Processor Associate

Position Objective

Reporting to the Transaction Processing Supervisor, the Transaction Processor Associate is responsible for processing a variety of transaction processing activities and projects. The position involves researching, analyzing, verifying, and updating consumer information using multiple systems and databases.

The successful candidate will demonstrate strong attention to detail, accuracy, organization, and problem-solving skills, while maintaining a positive and professional approach in a fast-paced work environment.

Primary Duties and Responsibilities

Maintain a professional and respectful attitude when interacting with Conduent employees, consumers, Access Health, DSS, and other business partners.

Process case maintenance transactions accurately and in accordance with established procedures, guidelines, and contractual requirements.

Research, review, and analyze consumer information to determine eligibility for applicable medical programs and expenses.

Communicate effectively with clients and business partners through verbal and written correspondence.

Screen consumers by accurately entering and updating information in the Eligibility Determination System.

Meet or exceed established daily productivity standards for assigned tasks.

Meet or exceed established quality standards as defined by the Quality Assurance Plan (QAP), with a strong focus on accuracy and error prevention.

Provide exemplary customer service to both internal and external customers and consistently respond to customer needs in a professional and timely manner.

Maintain a thorough understanding of the policies, procedures, processes, and operating systems required to perform assigned responsibilities.

Complete assigned work within established timelines and contractual requirements.

Identify, research, and resolve discrepancies or issues in accordance with established procedures.

Report to work on time and be prepared to perform assigned responsibilities at the beginning of each scheduled shift.

Demonstrate accountability, dependability, and a positive attitude toward assigned responsibilities and changing business needs.

Consistently work toward achieving the highest quality and productivity results.

Comply with all applicable company policies and procedures, including the Project Site Attendance Policy.

Perform other duties and responsibilities as assigned.

Experience & Education

Previous experience in eligibility determination, transaction processing, healthcare benefits, or a related field preferred.

Equivalent education and relevant work experience may be considered.

40-45wpm accurate typing required.

Required Skills & Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below

Must be able to undergo and pass a background check and drug screen.