Transaction Services Representative

Citigroup Inc.; New York, Northern (NY, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Citigroup Inc. in Getzville, NY, is seeking an entry level Cash and Trade Processing Representative 5 to support the Transaction Services team. You will handle basic to moderately complex cash management and trade processing tasks, assisting with payments, liquidity flows, and related activities.

The role emphasizes risk awareness, training new staff, and collaboration with the UAT team. Hours are 9:00am–5:30pm EST, Monday–Friday, with a stated salary range and comprehensive Citi benefits.

Qualifications

• 2-4 years of relevant experience.
• Demonstrated basic experience in cash management processing and transaction services.
• Proficiency with Microsoft Office tools and data entry skills.

Responsibilities

• Perform cash management operations, such as cash handling, check processing, return items and lock-box operations.
• Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows and wholesale card activity.
• Aid with processing firm payments, receivables, trade transactions, liquidity flows and wholesale card activity.
• Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel.
• Participate in compliance related activities to minimize losses.
• Assist with cash & trade operational project needs.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Perform Quality Assurance for Public Sector Lockbox functions including data enter keying and transactional data.

Skills

Cash management processing

Transaction services

Microsoft Office

Data entry

Education

High School diploma or equivalent

Job description

The Cash and Trade Proc Rep 5 is an entry level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects.

Responsibilities:

• Perform cash management operations, such as cash handling, check processing, return items and lock-box operations
• Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
• Aid with processing firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
• Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel
• Participate in compliance related activities to minimize losses
• Assist with cash & trade operational project needs
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Perform Quality Assurance for Public Sector Lockbox functions including data enter keying and transactional data.

Qualifications:

• 2-4 years of relevant experience
• Demonstrated basic experience in cash management processing and transaction services
• Proficiency with Microsoft Office tools and data entry skills

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Hours 9:am - 5:30 pm est Monday - Friday

Job Family Group:

Operations - Transaction Services

Job Family:

Transaction Capture Services

Time Type:

Full time

Primary Location:

Getzville New York United States

Primary Location Full Time Salary Range:

$41,660.00 - $54,340.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Oct 14, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right

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