IT Business Health Systems Analyst

Masonicare; Wallingford (CT); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Paid time off

401K matching

Work-life balance

Job summary

Masonicare is seeking an IT Business Health Systems Analyst in Connecticut (non-remote). The role focuses on translating complex business and healthcare needs into effective process improvements and technology solutions.

You will lead project teams, gather and define requirements, and coordinate with IT staff, vendors, and end users to ensure compliant, efficient systems. The ideal candidate has broad systems knowledge, strong analytical and communication skills, and at least 3–5 years in

Qualifications

• Bachelor’s degree or equivalent in CS, business admin, or related field.
• 3–5 years in healthcare business systems design, support, and development.
• Experience leading small project teams from initiation to completion.
• Experience with healthcare information systems.

Responsibilities

• Plan, conduct and direct analysis of complex business issues to solve with process changes and technology.
• Formulate objectives and scope of projects; translate requirements into solutions.
• Gather data and analyze needs with managers, IT staff, vendors and end users.
• Coordinate requirements, resolve concerns, and support user satisfaction with IT staff, vendors and end users.
• Provide testing and modification to ensure effectiveness of current systems.
• Lead assigned projects with plans, timelines, risks, and post‑project documentation.
• Support project teams with analysis, documentation, and coordination.
• Escalate issues and communicate status to stakeholders.
• Provide after-hours and on-call support as assigned.
• Perform other tasks as assigned.

Skills

Broad systems knowledge

Analytical skills

Problem-solving

Planning

Written and oral communication

Education

Bachelor’s degree in computer science, business administration, or related field

Job description

IT Business Health Systems Analyst (NON-REMOTE/CONNECTICUT)

Day Shift / 40hrs/wk

**PCC - POINT CLICK CARE AND/OR MEDITECH EXPERIENCE PREFERRED**

“We are committed to supporting our employees with competitive pay, comprehensive benefits such as medical insurance, dental insurance, vision insurance, paid time off, tuition reimbursement, matching 401K retirement plan, work-life balance, and career growth opportunities.”

Summary of Position:

The Business & Health Systems Analyst analyzes complex business and healthcare-system needs and translates them into process improvements and technology solutions that support organizational goals. The role requires broad systems knowledge, strong analytical and problem-solving skills, and the ability to lead and coordinate projects across functional areas. Success also depends on advanced computer skills, effective planning, initiative, and exceptional written and oral communication.

Responsibilities:

• Plan, conduct and direct the analysis of complex business issues to be solved with process changes, process improvements, and technology. Maintain strong knowledge of assigned processes, functional areas, and business and healthcare systems.
• Formulate and define objectives and scope of projects. Translate business, user, regulatory, and technical requirements into practical process and technology solutions.
• Gather data and analyze business and user needs in consultation with business managers, IT Staff, vendors, and end users. Provide support for regulatory and compliance activities. Author and maintain detailed systems documentation, including user and technical manuals. Develop training materials that prepare end users to use assigned systems and processes effectively.
• Serve as a liaison among IT staff, vendors, and end users to coordinate requirements, confirm technical compatibility, resolve concerns, and support user satisfaction.
• Make recommendations on technology procurement to support business goals. Work closely with end-users, vendors, other IT Staff to resolve ongoing issues. Analyze and document detailed system factors, including input and output requirements, information flow, hardware and software requirements, and alternative methods of problem resolution.
• Ensure the continuing effectiveness of current systems through appropriate testing and modification.
• Lead assigned projects by conducting detailed analysis, coordinating project teams, maintaining project plans and timelines, reporting progress, documenting issues and risks, and completing post-project documentation of results, successes, and lessons learned.
• Support project teams as assigned by completing analysis, documentation, coordination, and other project activities within established responsibilities and timelines.
• Serve as the escalation point for assigned functional systems by assessing issues, coordinating resolution, and communicating status to affected stakeholders.
• Provide after-hours and on-call support as assigned.
• Perform other tasks as assigned.

Qualifications:

• Education: Bachelor’s degree in computer science, business administration, or a related field. An equivalent combination of education and experience may be considered when it provides comparable knowledge and abilities.
• Experience: Three to five years of experience in healthcare business systems design, support, and development, with thorough knowledge of the processes, procedures, and systems used in assigned functional or user areas. At least one year of experience leading small project teams from initiation through completion is required. Experience with healthcare information systems is also required.

Experience:

• Broad systems knowledge.
• Strong analytical and problem-solving skills.
• Effective planning and initiative.
• Exceptional written and oral communication. Experience in healthcare business systems design, support, and development.
• Thorough knowledge of the processes, procedures, and systems used in assigned functional or user areas.
• Experience leading small project teams from initiation through completion.
• Experience with healthcare information systems.

Employee Benefits:

• Competitive pay.
• Comprehensive benefits such as medical insurance, dental insurance, vision insurance.
• Paid time off.
• Matching 401K retirement plan.
• Work-life balance.

We are committed to supporting our employees with competitive pay, comprehensive benefits, work-life balance, and career growth opportunities for all qualified individuals. We encourage all candidates to apply regardless of background or personal characteristics.