Transaction Ops Analyst - Trade Support & Reconciliation

Bank of America; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Bank of America is seeking a detail-oriented Operations Associate to perform moderately complex transaction processing, reconciliation, and client support. You will work with internal partners and external clients, ensuring accuracy, timeliness, and control across trade flows and settlement tasks.

The role requires 1–3 years in Financial Services, strong communication skills, and proficiency in Excel/Word/Access.

Qualifications

• 1-3 years of Financial Services experience.
• Ability to multi-task under pressure.
• Strong PC skills with Microsoft Office.
• Excellent written and verbal communication.
• Interpersonal skills must be strong and team oriented.
• Time management and prioritization abilities.
• Proactive and innovative processing solutions.

Responsibilities

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to established guidelines.
• Responds to moderately complex client inquiries via multiple channels to support efficiency and service.
• Responsible for analysis and resolution of moderately complex transactions requiring escalations and exceptions.
• Proactively identifies risk and opportunities for process improvements based on impact to other units.

Skills

Attention to Detail

Customer and Client Focus

Oral Communications

Prioritization

Problem Solving

Account Management

Analytical Thinking

Coaching

Written Communications

Mentoring

Research

Result Orientation

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

Job description

Bank of America is seeking a detail-oriented Operations Associate to perform moderately complex transaction processing, reconciliation, and client support. You will work with internal partners and external clients, ensuring accuracy, timeliness, and control across trade flows and settlement tasks.

The role requires 1–3 years in Financial Services, strong communication skills, and proficiency in Excel/Word/Access.