Transaction Operations & Reconciliation Analyst

ghr; Minnesota; On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Health benefits

Job summary

Bank of America is seeking a Transaction Management Analyst to support moderately complex processing, reconciliation, and client service for 401(k) and related retirement products. The role emphasizes accuracy, risk awareness, and cross‑functional collaboration in a high‑volume environment.

The position requires strong organizational skills, attention to detail, and proficiency in Excel/Word, with opportunities to learn the 401(k) product suite and related systems.

Qualifications

• Bachelor's degree or 3+ years of experience in Financial Services is preferred.
• Advanced Microsoft Excel and Word skills.
• Familiarity with 401(k) product and MLII/iGate applications.

Responsibilities

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Skills

Organized

Self-starter

Multi-tasking

Attention to detail

Flexibility

Communication skills

Problem solving

Prioritization

Excel

Word

Education

Bachelor's degree or 3+ years of Financial Services experience

Tools

Microsoft Excel

Microsoft Word

Job description

Bank of America is seeking a Transaction Management Analyst to support moderately complex processing, reconciliation, and client service for 401(k) and related retirement products. The role emphasizes accuracy, risk awareness, and cross‑functional collaboration in a high‑volume environment.

The position requires strong organizational skills, attention to detail, and proficiency in Excel/Word, with opportunities to learn the 401(k) product suite and related systems.