Transaction Coordinator

Serhant; New York (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a dynamic real estate brand that is reshaping the industry through innovative media and content creation. As a Transaction Coordinator, you'll play a vital role in ensuring smooth and compliant transactions, empowering agents with the tools they need to succeed. This position offers the opportunity to work closely with a talented team, manage critical processes, and enhance your skills in a fast-paced environment. If you're detail-oriented, a strong communicator, and passionate about supporting others, this role is perfect for you. Be part of a forward-thinking company that values creativity and collaboration.

Qualifications

• Bachelor's degree in relevant fields like finance or accounting is required.
• 1-3 years of professional experience in a related role.

Responsibilities

• Manage commission systems and ensure accurate processing.
• Verify transaction documents for compliance standards.
• Provide training and support to agents on system use.

Skills

Document Compliance

Commission Processing

Training and Support

Time Management

Communication Skills

System Skills

Education

Bachelor's degree in finance, mathematics, statistics, or accounting

Tools

Total Brokerage (TB)

Job description

About SERHANT.

SERHANT. is the most followed real estate brand globally. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else.

About the Role

We are seeking an experienced Transaction Coordinator to play a crucial role in ensuring smooth, compliant transactions across our team. In this role, you’ll handle document compliance, process agent commissions, and provide training and support to agents, empowering them to leverage our tools for seamless transactions.

Responsibilities:

1. Commission System Management: Act as the resident expert on Total Brokerage (TB) and ensure accurate commission processing.
2. Compliance Verification: Review and verify transaction documents against compliance standards.
3. Agent Support: Guide agents on system use, submission processes, reporting, payment timelines, and address other transaction-related inquiries.
4. Team & Deal Management: Oversee agent team formations, team splits, and management of agents/teams within TB.
5. Training & Support: Conduct training for agents on setting up dashboards, entering deals, running reports, and ongoing system assistance.

Qualifications:

1. Bachelor's degree in a relevant field such as finance, mathematics, statistics, accounting or related disciplines.
2. 1 - 3 years of professional work experience.
3. Ability to be responsive to agents during East Coast work hours.
4. Excellent verbal and written communication skills – ability to convey data to clients and/or team members clearly.
5. High attention to detail when auditing documents and calculations.
6. Strong system skills, learning new systems, and ability to adapt to system changes.
7. Time Management skills – ability to self-manage multiple tasks and prioritize tasks and requests appropriately.