Transaction and Communication Lead - Change Management

Lynn Rodens; Portland (OR); On-site; USD 70,000 - 90,000; Full time

Job summary

Lynn Rodens is seeking a dynamic individual to lead communication efforts for a large retail technology transformation in Portland, Oregon. The role requires solid change management and communications experience in a tech or retail setting. You will oversee how teams understand the system's importance and facilitate a shift in team culture. The ideal candidate has a confident presence, can navigate ambiguity, and is adept at creating clear, user-friendly guidance. This is a unique opportunity to make a substantial impact.

Qualifications

• Solid change management and communications experience in technology or retail environments.
• A confident presence to lead meetings and write with clarity.
• Ability to execute within structured frameworks (30/60/90-day).
• Capable of staying grounded in ambiguity while providing clarity to others.

Responsibilities

• Lead the Communications POD for a retail technology program.
• Define understanding of program importance among teams and leadership.
• Create user-friendly guidance from technical changes.
• Shift team culture to collaborative and accountable through structured retrospectives.

Skills

Change management

Communications experience

Meeting leadership

Clarity in writing

Results-driven mindset

Ability to bring clarity

Job description

This isn't a standard change management opportunity. You're walking into an active, high-stakes technology transformation — with a clear mandate to move it forward.

A large retail technology program is in the middle of a strategic reset. The technology is sound. Adoption is the challenge — and the opportunity. What's been missing is a compelling narrative, rebuilt trust, and the organizational connectivity to make change land. That's the role you'll play.

What You'll Own

You'll lead the Communications POD, defining how store teams, managers, and field leadership understand why this system matters and where the program is headed. Your messaging will be honest and phased — distinguishing active fixes from future improvements — and grounded in transparency rather than polish.

But this role goes beyond communications. You'll serve as the change management thread running through cross-functional delivery teams. That means working alongside analysts to turn technical changes into clear, user-friendly guidance, weaving change practices into live workstreams, and making sure the right people have the right information at every milestone.

You'll also play a key role in shifting team culture — from reactive and siloed to collaborative and accountable — through structured retrospectives, aligned stakeholder sessions, and a relentless focus on go-live readiness.

What You Bring

• Solid change management and communications experience in technology or retail environments
• A confident presence — you lead meetings well, write with clarity, and build credibility quickly
• A results-driven mindset balanced with the structure to execute within 30/60/90-day frameworks
• The ability to stay grounded in ambiguity while bringing clarity to those around you

If complexity energizes you, simplifying it is your strength, and you're ready to make a visible impact — this role deserves a closer look.